Karla Viera
Anna,TX
Summary
Dynamic professional with a proven track record at Greystar Management, excelling in customer service and team leadership. Successfully enhanced resident onboarding experiences and maintained high occupancy rates through effective problem-solving and decision-making. Adept at market research, ensuring tailored leasing solutions that meet individual customer needs.
Overview
2006
2006
years of professional experience
Work History
Assistant Manager
Bridge Property Management
Leasing
Greystar Management
06.2003 - 12.2005
- Coordinated with leasing team to facilitate smooth transitions for new residents, creating a welcoming atmosphere from day one.
- Maintained a high level of organization within the leasing office, contributing to a professional environment.
- Conducted thorough research on market trends, staying up-to-date on leasing options and property values.
- Collaborated with leasing agents to maintain high occupancy rates and reduce turnover time between tenants.
- Assessed individual customer needs to provide tailored solutions, optimizing their leasing experience.
- Provided support to leasing agents during the application process, facilitating smooth onboarding of new residents.
Education
High School Diploma - Business Law
Silverthorn Collegiate Institute
Toronto Canada Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Leasing
Greystar Management
06.2003 - 12.2005
Assistant Manager
Bridge Property Management
High School Diploma - Business Law
Silverthorn Collegiate Institute
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