Karla Zapata
Houston
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Psychplus
Houston
03.2024 - 05.2025
- Educated patients and families on mental health conditions and treatment options.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Sent medications to pharmacies
- Scheduled outpatient appts to recently discharged patients from hospitals
Medical Assistant
The woodland’s heart and vascular center
Woodlands
11.2023 - 03.2024
Medical Assistant
Cardiovascular associates of north Houston
Houston
02.2021 - 10.2023
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Conducted EKGs, obtained vitals , uploaded charts
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Medical Assistant
Fortis Institute
Houston, Texas03-2021
High School Diploma -
Westfield High School
Houston, Texas05-2015
Skills
- Patient education
- Vital signs measurement
- Appointment scheduling
- Electronic health records
- Medication administration
- Customer service
- Team collaboration
- Time management
- Communication skills
- Prescription refills
Timeline
Medical Assistant
Psychplus
03.2024 - 05.2025
Medical Assistant
The woodland’s heart and vascular center
11.2023 - 03.2024
Medical Assistant
Cardiovascular associates of north Houston
02.2021 - 10.2023
Medical Assistant
Fortis Institute
High School Diploma -
Westfield High School