Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Karla Denise Hernandez

Costa Mesa,CA

Overview

3
3
years of professional experience

Work History

Barista & Shift Supervisor

Starbucks
Newport Beach, 92627
09.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ringing up customers' purchases for food or drinks, merchandise, and returns.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained two new baristas on company policies and procedures regarding food handling safety standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Cashier

TJX Companies, Marshalls
Costa Mesa , CA
10.2021 - 06.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Recommendation of the store credit card to every single customer.
  • Sometimes, I went to the floor to collect more cards to reach the store's goal every day.

Education

High School Diploma -

Costa Mesa High School
Costa Mesa, CA
06-2023

Skills

  • Opening and closing duties
  • Beverage Preparation
  • Cash Handling
  • Food Preparation
  • Excellent math skills
  • Team Leadership
  • Safe Food Handling
  • Order Taking
  • Cash Register Operation
  • Friendly and outgoing
  • Bilingual
  • Team Player
  • Speedy and efficient
  • Active listener
  • Menu Memorization

Affiliations

I enjoy finding new hobbies to do every year and play sports. My favorite sports to play is tennis, volleyball, basketball, softball and soccer. I love to be creative doing anything artsy or drawing.

Accomplishments

My first job at marshalls I got employee of the quarter before I hit a year as well for my current job at starbucks. I won battle of the bell in highschool with my teamates in basketball and softball.

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Barista & Shift Supervisor

Starbucks
09.2023 - Current

Cashier

TJX Companies, Marshalls
10.2021 - 06.2023

High School Diploma -

Costa Mesa High School

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Karla Denise Hernandez