Karla L. Ksiazek
Cary,Ill
Summary
Motivated customer service specialist with over 3 years experience in a fast-paced, team-based environment. Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative. Friendly Sales Associate adept at working in diverse retail and customer service environments. Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
19
19
years of professional experience
1
1
Language
Work History
Appointment Setter/Office Manager
Hi-tech Surveillance
West Dundee, IL
05.2013 - 12.2014
- Call Clients and potential clients Set appointments email, scan, or fax clients or potential clients email, scan, or fax my boss and technician schedule keep calendar and office organized.
- Microsoft Office Proficiency
- Receptionist Area
- Incoming Mail
- Clean Reception Area
- Strong Problem Solver
- In-Person Requests
- Daily Office Operations
- Data Entry
- Professional Phone Etiquette
- Outgoing Correspondence
- Communication Skills
Hairstylist/ Receptionist
Salon De Belleza New Nice
Crystal Lake, IL
05.2012 - 05.2013
- Cut and style hair.
Sales Admin
JdByrider
East Dundee
04.2015 - Current
- answer phones, take messages and set appointments Keep salon clean and organized.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
- Advanced Excel Knowledge
- Professional Phone Etiquette
- Outgoing Correspondence
- Communication Skills
- Meticulous Attention To Detail
- Receptionist Area
- Incoming Mail
Sample Maker/Quality Control
Coil Craft
Cary, IL
10.2005 - 05.2012
- Build part per customer and Engineer request Wind, test, and measure parts per blue print Type data on computer Inspect part per blue print requirement.
Education
High School Diploma -
Cary Grove High School
2005
High School Diploma -
Cosmetology Spa And Institute
2008
Skills
- Professional phone etiquette
- Excellent communication skills
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Excellent planner and coordinator
- Works well under pressure
- Social media knowledge
- Appointment setting
- MS Windows proficient
- Quick learner
- Customer Service
- Microsoft Office Proficiency
- Greeting Visitors
- Excellent Communication Skills
- Multiple Tasks
Timeline
Sales Admin
JdByrider
04.2015 - Current
Appointment Setter/Office Manager
Hi-tech Surveillance
05.2013 - 12.2014
Hairstylist/ Receptionist
Salon De Belleza New Nice
05.2012 - 05.2013
Sample Maker/Quality Control
Coil Craft
10.2005 - 05.2012
High School Diploma -
Cary Grove High School
High School Diploma -
Cosmetology Spa And Institute
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