Karla M Hernandez Rodriguez
Lake Worth,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Childrens lung Asthma & Sleep Specialits
WEST PALM BEACH, FL
04.2023 - Current
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Customer Service Representative
Fast Payday Loans
WEST PALM BEACH, FL
03.2022 - 04.2023
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Services Manangment
Hobby Lobby
LAKE PARK, USA
05.2021 - 02.2022
- Cashiering, Customer Services and Head of Cashier.
- Performed cashier duties such as taking payments and issuing receipts when needed.
Cashier
Brandsmart
WEST PALM BEACH, USA
01.2021 - 05.2021
Cashier, Crew member
Mcdonalds
WELLINGTON, USA
10.2015 - 08.2017
Education
High School Diploma -
Vocacional Republica de Costa Rica
CAGUAS, PUERTO RICO05-2015
Skills
- Domain of the keyboard
- Computer programs
- Microsoft Word
- Microsoft Excel
- Power Point
- Adapt to changes
- Fast learning
- Good interpersonal relationships
- Responsible
- Organized
- Efficient
- Committed
- Customer services
- Payment Collection
- Patient Scheduling
- Medical Billing
- Procedure Assistance
- Medical Terminology
- Data Entry
- Patient-focused care
- HIPAA Compliance
- Clinical Documentation
Timeline
Medical Assistant
Childrens lung Asthma & Sleep Specialits
04.2023 - Current
Customer Service Representative
Fast Payday Loans
03.2022 - 04.2023
Customer Services Manangment
Hobby Lobby
05.2021 - 02.2022
Cashier
Brandsmart
01.2021 - 05.2021
Cashier, Crew member
Mcdonalds
10.2015 - 08.2017
High School Diploma -
Vocacional Republica de Costa Rica