Summary
Overview
Work History
Education
Skills
Timeline
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TARA ROHUS

Albuquerque,NM

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

4
4
years of professional experience

Work History

MEDICAL ASSISTANT

UNMH
01.2021 - 08.2022
  • Triaged patients and performed vital checks for patient flow facilitation
  • Reported significant changes in patient condition to facilitate advanced care
  • Worked interdependently with other professionals to provide quality health care to patients
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.

Customer Service Representative

Sitel
04.2018 - 06.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

High School Diploma -

Globe Education Center
Globe, AZ
05.2012

Skills

  • Mail Handling
  • Error Identification
  • Grammar Understanding
  • Data Integrity
  • Editing Documents
  • Annual Evaluations
  • Keyboard Entry
  • Updating Client Data
  • Database Uploading

Timeline

MEDICAL ASSISTANT

UNMH
01.2021 - 08.2022

Customer Service Representative

Sitel
04.2018 - 06.2020

High School Diploma -

Globe Education Center

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TARA ROHUS