Karlee Kelly
Hilliard,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual and team goals. Ready to learn new skills from a dynamic team and bring value through leadership experience.
Overview
6
6
years of professional experience
Work History
Receptionist
Hines Little Smiles Pediatric Dentistry
Columbus, OH
09.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
Key Holder
Dry Goods USA
Dublin, OH
03.2022 - 02.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build relationships and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Responsible for maintaining a clean and organized workplace
Ice Cream Server
Rita’s Italian Ice And Custard
Columbus, OH
07.2018 - 10.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Collaborated with management to develop marketing and promotional activities.
- References available upon request.
Education
Massage Therapy
Columbus School of Medical Massage
Dublin, OHHigh School Diploma -
Hilliard Davidson High School
05.2022
Skills
- Managing Customer Needs
- Effective Communicator
- Train Employees
- Learning Strategies
- Store Opening and Closing
- Time Management
- Efficient Cleaning Techniques
Timeline
Receptionist
Hines Little Smiles Pediatric Dentistry
09.2023 - 01.2024
Key Holder
Dry Goods USA
03.2022 - 02.2023
Ice Cream Server
Rita’s Italian Ice And Custard
07.2018 - 10.2022
Massage Therapy
Columbus School of Medical Massage
High School Diploma -
Hilliard Davidson High School