KARLEE PARKER
Roosevelt,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server/Cocktail Waitress
BOURBON STREET DRINKERY
09.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Barista
Celtica
07.2022 - 09.2022
- Providing friendly customer service all while remaining calm during periods of high volume
- Happily fulfilled customers’ orders including hot and cold drinks, seasonal and daily specials, including over 30 food menu items
- Keeping clean and sanitized work space throughout each shift.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Waitress
Superior
09.2019 - 07.2021
- Served breakfast, lunch and dinner to 75-150 customers per shift at local high volume restaurant
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Memorized over 50 menu items and rotating specials in order to give customized recommendations to guest
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Studied and memorized a constantly rotating bar menu with new wines and local craft beers added weekly.
Education
COSOMOTOLOGY SCHOOL
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OXFORD CHRISTAIN SCHOOL
Skills
- Ability to Defuse Tense Situations
- Excellent Judgment
- Cash Handling
- Suggestive Selling
- Guest Relations Management
- Stocking and Replenishing
- Quality Control
- Performance Improvement
- Sales Techniques
- Guest Satisfaction
- Cool Under Pressure
- Warm and Friendly
Timeline
Barista
Celtica
07.2022 - 09.2022
Server/Cocktail Waitress
BOURBON STREET DRINKERY
09.2021 - 09.2023
Waitress
Superior
09.2019 - 07.2021
COSOMOTOLOGY SCHOOL
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OXFORD CHRISTAIN SCHOOL
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