Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlee Thomas

Opelika,AL

Summary

Dynamic and dependable, with a proven track record at Five Guys for enhancing customer satisfaction through exceptional service and efficient payment processing. Excelled in high-pressure environments, demonstrating patience, composure, and cash handling expertise. Skilled in team collaboration and customer complaint resolution, significantly contributing to workplace efficiency and positive customer experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Five Guys
09.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Ground Worker

Ssk Tree Service
02.2023 - 06.2024

Cut and hauled trees

  • Increased productivity by preparing work areas for daily tasks such as digging trenches or assembling scaffolding systems.
  • Managed inventory control through accurate tracking of tools, equipment, and supplies used on job sites.
  • Enhanced site safety with regular equipment checks and maintenance tasks.
  • Completed projects on time through effective prioritization and task management.
  • Collaborated effectively with team members to ensure high-quality results in all completed tasks.
  • Operated heavy machinery to complete excavation, grading, and compaction tasks efficiently.
  • Provided support for skilled tradespeople by performing various manual labor tasks as required.
  • Maintained clean work sites, improving overall organization and safety during construction processes.

Education

Alabama Connection Academy
Athens Al

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services
  • Cash Management
  • Customer Focus
  • Cash handling expertise
  • POS System Operation
  • Payment Collection
  • Customer Assistance
  • Reliable and Responsible
  • Honest and Dependable
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Team Collaboration
  • Active Listening
  • Cooperative Attitude
  • Creative Thinking
  • Order Taking
  • Relationship Building
  • Team Leadership
  • Basic Mathematics
  • Employee Training
  • Customer Transactions
  • POS Systems
  • Upselling

Timeline

Customer Service Cashier

Five Guys
09.2024 - Current

Ground Worker

Ssk Tree Service
02.2023 - 06.2024

Alabama Connection Academy
Karlee Thomas