Karleen Carcamo
Kissimmee,FL
Summary
Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and retention.
Overview
7
7
years of professional experience
Work History
Sr. HRG, Human Resources Business Partner
Rev Group – Ambulance Division
03.2023 - Current
- Provided support in all facets of HR – onboarding, offboarding, retention, employee relations, talent management, coaching, policy interpretation, and HR program administration
- Continuously identify changes, gaps, and inefficiencies in existing processes and programs; provide improvement recommendations
- Work in partnership with local management on various employment matters including performance management, employee inquiries or complaints
- Manage and resolve complex employee relations issues
- Assist with organizational training and development efforts, including talent reviews.
Talent Acquisition Specialist II - Contract
Orlando Utilities Commission
11.2022 - 01.2023
- Handled full cycle recruitment and hiring process for all successful candidates
- Interviewed and evaluated candidates to determine qualifications, shortlist candidates and provided to hiring manager, and follow up with candidates, Talent Acquisition Team, and hiring managers as needed
- Identify, attract, engage, qualify potential candidates and keep candidates interested in OUC for future job openings
- Conducted new hire orientation; Proctored assessments
- Assisted with college and trade school recruiting initiatives by engaging students through varies job fairs, information sessions, campus organizations, etc
Regional Field Generalist, Employee Relations - Contract
JetBlue
09.2022 - 11.2022
- Conducted investigatory meetings with crew members and leaders
- Provided ongoing support to leadership with employee relations, counseling, employee development and corrective action issues
- Provided guidance to managers in preparing performance improvement plans, disciplinary action, and separations
- Conducted exit interviews and ensured that necessary employment termination paperwork is completed
- Analyzed various HR metrics and developing reports to present findings to both People and Station leadership
- Completed unemployment and LOA's claims.
Sr. Human Resources Specialist
Optimum Healthcare IT
08.2021 - 09.2022
- Conducted tier II investigations to complex employee relations issues and recommended solutions that were in alignment with company policies
- Full cycle recruitment/Onboarding – resume screened, interviewed, extended offers, onboarded, off-boarded
- Negotiated contracts with vendors
- Booked and tracked travel logistics – hotel, rental car, and airfare
- Partnered with leadership teams on performance management to develop succession plans
- Conducted quarterly performance reviews
- Conducted exit interviews and responded to unemployment claims.
Human Resources Generalist
Optimum Healthcare IT
07.2019 - 08.2021
- Managed aspects of new hire onboarding – managing employee files, candidate screening, processed new hire paperwork, new hire entries, terminations, authorized background checks, drug screens, and I9's
- Conducted new hire orientations
- Conducted tier I investigations
- Ensured all employees were compliant with licenses and certifications
- Assisted with payroll – time cards and expense reports
- Completed garnishments, unemployment verifications, and disability paperwork
- Administered all employee benefits programs
- Acted as liaison between employees and insurance providers; resolved benefits related issues.
- Implemented and supervised orientation procedures for new hires
Human Resources Coordinator - Contract
Venus Fashion – Warehouse & Office
09.2018 - 07.2019
- Conducted phone screening, scheduled interviews, administered assessments, and conducted orientation
- Completed new hire paperwork, background screenings, and attended career fairs
- Developed several SOP's and tracking workbook to track employee performance
Human Resources Assistant
AvalonBay Communities
08.2017 - 08.2018
- Supported recruitment/hiring process by screening candidates, performing background checks/drug screening orders, completing I-9's, and assist with onboarding process
- Scheduled and confirmed interviews with hiring managers
- Made reservations for meetings and conference rooms
- Performed data entry for expense reports.
- Checked references for potential candidates
Human Resources Intern
State Street Corporation
05.2016 - 08.2017
- Partnered with HR Business partners and other members of Talent Acquisition team to identify, attract, and hire best in class talent
- Assisted with sourcing, screening resumes, and conducted phone screens
- Scheduled interviews
- Assisted with completion of I-9's and sent orientation reminders
- Created employment verification letters
- Helped with new hire orientation and onboarding process.
Education
Business Administration – Human Resources Management (BA) -
Southern New Hampshire University
Distance Learning05.2024
Business Management – General Studies (AA) -
University of North Florida
Jacksonville, FL12.2020
Skills
- Employee Relations
- HRIS & ATS Systems
- Recruitment & Retention
- Benefits LOA's
- Employee Engagement
- Talent Reviews
- Onboarding & Compliance
Languages
Spanish
Timeline
Sr. HRG, Human Resources Business Partner
Rev Group – Ambulance Division
03.2023 - Current
Talent Acquisition Specialist II - Contract
Orlando Utilities Commission
11.2022 - 01.2023
Regional Field Generalist, Employee Relations - Contract
JetBlue
09.2022 - 11.2022
Sr. Human Resources Specialist
Optimum Healthcare IT
08.2021 - 09.2022
Human Resources Generalist
Optimum Healthcare IT
07.2019 - 08.2021
Human Resources Coordinator - Contract
Venus Fashion – Warehouse & Office
09.2018 - 07.2019
Human Resources Assistant
AvalonBay Communities
08.2017 - 08.2018
Human Resources Intern
State Street Corporation
05.2016 - 08.2017
Business Administration – Human Resources Management (BA) -
Southern New Hampshire University
Business Management – General Studies (AA) -
University of North Florida