Karleigh Hurley
Epsom,NH
Summary
Professional with expertise in relationship management and customer satisfaction. Demonstrated success in retail and amusement park environments, improving service delivery and conflict resolution. Committed to building lasting relationships with customers and colleagues to enhance overall experiences.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
TJX Companies
Concord, New Hampshire
12.2023 - 08.2025
- Assisted customers with product selections and inquiries.
- Collaborated with team members to enhance customer service experience.
- Engaged with customers to build rapport and foster loyalty.
- Handled customer complaints and resolved issues promptly and effectively.
Amusement Park Employee
Canobie Lake Park
Salem, New Hampshire
06.2024 - 11.2024
- Assisted guests with inquiries, providing information about park attractions and services.
- Collaborated with team members to manage crowd flow during peak hours.
- Engaged with guests to enhance their experience through friendly interactions.
- Supported event setups, including decorations and logistical arrangements for special occasions.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
Bachelor of Science - Geology
SUNY College At New Paltz
New Paltz, NY01-2029
High School Diploma -
Pembroke Academy
Pembroke, NH06-2025
Skills
- Relationship management
- Team collaboration
- Conflict resolution
- Time management
- Interpersonal communication
- Teamwork
- Professionalism
- Reliability and punctuality
- Independent judgment
- Professional appearance
- Policy adherence
- Research skills
- Problem solving
- Public safety awareness
- Quick decision making
- Task prioritization
- Organizational skills
- Work ethic
- Public speaking skills
- Field sampling techniques
- Digital literacy
Timeline
Amusement Park Employee
Canobie Lake Park
06.2024 - 11.2024
Retail Sales Associate
TJX Companies
12.2023 - 08.2025
Bachelor of Science - Geology
SUNY College At New Paltz
High School Diploma -
Pembroke Academy