Karleigh Spain
St Joseph
Summary
Hardworking, reliable customer-service and events associate with hands-on experience in high-volume retail, merchandise displays, and VIP hospitality. Calm under pressure, strong verbal and written communicator who resolves customer issues with patience and improves efficiency through streamlined processes. Relocating to Houston, TX in July and actively seeking hands-on roles in events for the Houston Texans.
Overview
1
1
year of professional experience
Work History
Sales Associate
M2 Prom
Urbana, Illinois
12.2025 - 05.2026
- Provided personalized sales support to customers selecting prom dresses, including fittings, sizing guidance, and styling advice.
- Actively modeled dresses for in-store displays and promotional photo shoots to showcase fit and styling options.
- Created, photographed, and posted content on M2 Prom's social media channels (Instagram, TikTok), coordinating captions and tags to promote new arrivals and events.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Gameday Spirit Associate-Events
Gameday Spirit ILLINI
Champaign, Illinois
08.2025 - 04.2026
- Coordinated merchandise setup and visual displays for University of Illinois football, basketball, and baseball games to optimize sales and fan experience.
- Operated suite-based retail and hospitality for donors, I Fund members, and players' families.
- Supported a private VIP event at the NCAA Final Four, collaborating with event staff to ensure timely setup and positive guest experiences.
- Managed inventory during high-volume game days, resolved customer inquiries, and maintained brand standards and merchandising accuracy under fast-paced conditions.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
St. Joseph-Ogden High School
St. Joseph, Illinois05-2026
Skills
- Communication
- Leadership
- Organization
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
Timeline
Sales Associate
M2 Prom
12.2025 - 05.2026
Gameday Spirit Associate-Events
Gameday Spirit ILLINI
08.2025 - 04.2026
High School Diploma -
St. Joseph-Ogden High School