Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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KARLENE BOWEN

Quakertown,PA

Summary

Results-driven Payroll Professional known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and project management. Excel at communication, problem-solving, and adaptability, ensuring successful outcomes in fast-paced environments. Harness these soft skills to lead teams effectively toward organizational goals.

Overview

8
8
years of professional experience

Work History

Associate Director of Payroll

American Oncology Management LLC
11.2021 - 10.2024
  • Process multi-state payroll for 1,800+ employees.
  • Managing a staff of 1.
  • Maintains payroll information by designing systems (Workday), directing the collection, calculation, and entering of data.
  • Manages projects surrounding process improvement and configuration updates, utilizing a process intake and prioritization module that keeps track of the multiple projects and reprioritizes when necessary.
  • Optimizing the current operations, business-as-usual processes, by implementing revisions quickly and effectively using end-to-end testing methods.

Payroll & Benefits Manager

Medly Pharmacy Inc.
06.2020 - 11.2021
  • Managing staff of 2.
  • Recommends benefits programs to management by studying employee requirements, trends, and developments in benefits offered by other organizations.
  • Supports management's decision-making by analyzing benefit options and predicting future.

Payroll & Benefits Manager

CRC Industries Inc.
08.2019 - 06.2020
  • Works closely with company benefits broker to administer employee benefits plans including medical, dental, STD, LTD, life insurance, Workers’ Compensation, EAP and FSA and dependent care assistance plans
  • Manages new hire and benefits change enrollments, terminations, changes, beneficiaries, disability, accident, and death claims, rollovers, QDROs, QMCSOs.
  • Manages FMLA/LOA requests, time used, follow-up, and policy changes.
  • Oversees Workers' Compensation claims and follow up.

Senior Payroll Manager

Apple Vacations
09.2016 - 04.2018
  • Managed a Staff of 3
  • Process Multistate/International for Mexico, Canada, England, and the Netherlands combination of 2,100+ employees.
  • Supervise a staff of three.
  • Implemented the HRIS/Payroll/T/A System, moving.
  • Lead - Implementation WFN 15 to EV5

Education

MBA -

University of Phoenix
01-2025

BS - Human Services/Management

University of Phoenix
04-2010

BA - Business Management Education/English

University of Derby
06-2001

Skills

  • Workday (Payroll, HCM, Financial, and Benefits)
  • ADPEV5, Workforce Now
  • Oracle
  • SAP
  • Ceridian
  • UltiPro

Affiliations

  • Society for Human Resource Management (SHRM)
  • Lehigh Valley Chapter (PA)
  • The American Payroll Association (National Chapter)
  • The New York Chapter of the APA
  • Workday Regional User Group – Philadelphia and New York

Accomplishments

Citation of Merit, 2010/2022, American Payroll Association

References

Furnished Upon Request

Timeline

Associate Director of Payroll

American Oncology Management LLC
11.2021 - 10.2024

Payroll & Benefits Manager

Medly Pharmacy Inc.
06.2020 - 11.2021

Payroll & Benefits Manager

CRC Industries Inc.
08.2019 - 06.2020

Senior Payroll Manager

Apple Vacations
09.2016 - 04.2018

MBA -

University of Phoenix

BS - Human Services/Management

University of Phoenix

BA - Business Management Education/English

University of Derby

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KARLENE BOWEN