Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlene Martells

Smyrna,GA

Summary

Skilled CNA with a background in medical billing coding at Long Island College Hospital, adept in conflict resolution and patient care. Excelled in providing emotional support and managing complex healthcare tasks, demonstrating flexibility and attention to detail. Proven track record of enhancing patient experience and streamlining billing processes for improved efficiency.

Overview

2025
2025
years of professional experience

Work History

CNA

Qualify home care
Queen, NY
July.200 - Current
  • Provided emotional support to family members during difficult times.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Provided physical support to assist patients with bathing, dressing and toileting.

Cashier

Hess Corporation Exploration & Production
Brooklyn , NY
05.2006 - 06.2009
  • Composed, edited and typed complex memos and reports with job-related software.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Medical Billing Coder

Long Island College Hospital
Brooklyn , NY
03.2004 - 05.2006
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Analyzed accounts receivable reports for accuracy and completeness of data entry into the system.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Reviewed patient records and assigned accurate codes for diagnoses and procedures.

Education

GED -

Prospect High School
Brooklyn New York
06-1999

Skills

  • Conflict resolution
  • Flexibility and adaptability
  • End-of-life care
  • Complex Problem-solving
  • Attention to detail
  • Patient care

Timeline

Cashier

Hess Corporation Exploration & Production
05.2006 - 06.2009

Medical Billing Coder

Long Island College Hospital
03.2004 - 05.2006

CNA

Qualify home care
July.200 - Current

GED -

Prospect High School
Karlene Martells