Karley Clark
Kent,Ohio
Summary
Dedicated professional with strong customer service skills, strength in problem resolution and staff development. Proven ability to enhance team dynamics and optimize operations with excellent relationship building and multitasking ability.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Chick-fil-A
Fairfield, Ohio
08.2022 - Current
- Coordinated team schedules and resources to optimize daily operations.
- Supported management in training new staff on company policies and procedures.
- Handled customer inquiries by providing information and resolving issues promptly.
- Collaborated with team members to implement promotional campaigns effectively.
- Conducted market research and gathered data for project planning.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies during operations.
Office Secretary
Lakota Hills Baptist Church
West Chester, Ohio
06.2024 - 08.2024
- Managed church communication through phone, email, and in-person interactions.
- Coordinated church events by scheduling and arranging logistics.
- Maintained office supplies by tracking inventory and placing orders.
- Prepared materials for ministry activities, including meetings and services.
- Updated church database with member information and event participation details.
- Produced weekly bulletins by compiling announcements and service information.
- Facilitated volunteer coordination through shift scheduling and responsibility communication.
- Performed basic bookkeeping tasks, including accounts payable and receivable functions.
Education
High School Diploma -
Kent State University
Kent, OH05-2028
Skills
- Customer service
- Team building and leadership
- Event coordination
- Data collection and analysis
- Project management
- Problem resolution and solving
- Staff development and supervision
- Motivation techniques
- Google Drive proficiency
- Multitasking and organization
Languages
English
Full Professional
American Sign Language
Professional
References
References available upon request.
Timeline
Office Secretary
Lakota Hills Baptist Church
06.2024 - 08.2024
Assistant Manager
Chick-fil-A
08.2022 - Current
High School Diploma -
Kent State University