Karli Carnahan
Paulding,OH
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Paulding, OH
09.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
CUSTOMER SERVICE REPRESENTATIVE
Premier Bank
Paulding, Ohio
08.2023 - 05.2024
- Help locate any problems they are having with their accounts
- Reason for leaving was becoming a stay at home mom
- Addressed customer inquiries promptly, ensuring clear communication and understanding of needs.
- Utilized account management systems to track and resolve customer issues effectively.
- Guided customers through troubleshooting account problems, fostering trust and satisfaction during interactions.
- Balanced daily cash drawers by performing thorough end-of-day reconciliations each shift.
EMERGENCY ROOM ASSISTANT
Paulding County Hospital
Paulding, Ohio
01.2022 - 06.2022
- Monitored patient comfort and reported any concerns to healthcare team promptly.
- Supported patient admissions by verifying information and assisting with registration processes.
- Maintained cleanliness of patient areas, adhering to hospital safety and hygiene standards.
- Documented patient interactions in electronic health records, ensuring accurate information flow.
- Efficiently managed time while working independently or as part of a team, consistently completing tasks within required deadlines.
- Reason for leaving was moving to Kansas
Education
DIPLOMA -
Paulding High School
05-2022
COLLEGE CREDIT PLUS -
Northwest State
01-2020
Skills
- Cash Handling
- Multi tasking
- Problem Solving
- Customer Service
- Empathetic
- Listener
- Decision making
- Computer knowledge
- Call center experience
- Computer proficiency
- Data collection
- Customer service
- Active listening
- Critical thinking
- Scheduling
Certification
- HIPAA Certification
- CPR Certification
Timeline
Substitute Teacher
09.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
Premier Bank
08.2023 - 05.2024
EMERGENCY ROOM ASSISTANT
Paulding County Hospital
01.2022 - 06.2022
DIPLOMA -
Paulding High School
COLLEGE CREDIT PLUS -
Northwest State