Karli Galvez
Las Vegas,NV
Overview
3
3
years of professional experience
1
1
Certification
Work History
Police Communications Specialist 1
Clark County School District Police Department
06.2025 - 11.2025
- Answers and screens incoming emergency/non-emergency telephone calls from victims, witnesses, suspects, District administrators, staff, students, parents/guardians, members of the public, law enforcement representatives, etc.
- Conducts investigations to assist sworn personnel, Child Protective Services (CPS), Division of Child and Family Services, and other law enforcement partners in identifying suspects, victims, and witnesses by utilizing surveillance cameras, social media, student databases, etc.
- Enters/maintains data in NCIC, NCJIS, SCOPE, and other local, state, and national computer files; confirms status/validity of information for other agencies. Validates criminal history, warrants, and colleagues’ article entries in accordance with Criminal Justice Information Services (CJIS) security policy.
- Expeditiously and accurately directs law enforcement units’ response to emergent and non-emergency incidents via radio/telephone; coordinates responding units; prioritizes calls pending dispatch.
- Accurately tracks, monitors, and documents the movement, activities, and statuses of more than 50 sworn/civilian personnel in CAD.
Non-Emergency Call Taker & Dispatcher
Guardian Elite Medical Services
08.2024 - 06.2025
- Receives calls and coordinates ambulance inter-facility transports from clients, employees, medical facilities, hospitals, and the public.
- Interfaces with other responding agencies to determine the most appropriate resource to send.
- Documents received information in a Computer Automated Dispatch (CAD) system and other reports.
Intern
University Police Department
01.2024 - 05.2024
- Supported departmental operations by handling communication duties for the public, sat alongside in the onboarding and training of new officers in evidence collection procedures, and in dispatch training.
- Shadowed and assisted with administrative positions by assisting with internal scheduling, setting up internal events, answering phone calls from the public, and provided support for the quartermaster of evidence in ensuring the collection and maintenance of officer gear was in compliance and restocked.
Social Media Marketer & Front Desk Receptionist
Design One Printing
08.2022 - 08.2024
- Managed front desk operations and served as initial point of contact for guests.
- Proficient in customer service through handling phone calls and inquiries with a professional manner.
- Responsible for organizing, editing, and coordinating social media posts & blogs to promote business and sales.
- Knowledgeable in photography for new products and events.
Education
Double Bachelors - Criminal Justice & Psychology
University of Nevada Las Vegas
Las Vegas, NV12.2024
Skills
- Proficient in Microsoft Word, Excel, Powerpoint and Outlook
- Typing Speed: 55-60 Words Per Minute
- Intermediate in CAD Functionality
- Proficient in Multi-tasking and Quick Decision Making Skills
- Proficient in using Computer Aided Dispatch
- Intermediate level in managing emergency situations
- Proficient in Google Docs, Slides, Sheets, and more
- Hands On Experience With Training
- Intermediate management experience
- Proficient In Problem Solving
- Retail / Customer Service Experience
- Hands On Experience With Investigating & Documenting Mock Crime Scenes
Certification
- Emergency Medical Dispatch Certification (IAED)
- NCIC/NCJIS Security Awareness Certification
- BLS CPR Certification
- ICS-100 (FEMA)
- ICS-200 (FEMA)
- IS-700B (FEMA)
- IS-800D (FEMA)
Awards
- Deans List (4+)
- Milenium Scholarship Recipient
- Picerne Family Charitable Scholarship Recipient
- Felipe Ortiz UNLV Scholarship Recipient
Timeline
Police Communications Specialist 1
Clark County School District Police Department
06.2025 - 11.2025
Non-Emergency Call Taker & Dispatcher
Guardian Elite Medical Services
08.2024 - 06.2025
Intern
University Police Department
01.2024 - 05.2024
Social Media Marketer & Front Desk Receptionist
Design One Printing
08.2022 - 08.2024
Double Bachelors - Criminal Justice & Psychology
University of Nevada Las Vegas