Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Karliana Isabel Santiago

Houston

Summary

Receptionist with front desk operations experience in greeting guests, routing correspondence, and solving immediate issues. Goal oriented with computer skills and telephone etiquette. Committed to contributing growth.

Work History

Receptionist

Joe Myers Toyota
Houston
  • Greeted and assisted visitors with professionalism and courtesy.
  • Managed incoming calls, directing them to appropriate staff members.
  • Maintained a clean and organized reception area for a welcoming environment.
  • Performed data entry tasks into various computer systems accurately and promptly.

Medical Receptionist

Hospital Menonita
Antonito
  • Greeted patients and managed check-in process efficiently.
  • Collected and verified patient information for insurance and billing purposes.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Maintained cleanliness and organization of reception area daily.

Service Advisor

Autosavvy
Houston
  • Scheduled appointments and managed service department workflow.
  • Conducted follow-up calls to ensure customer satisfaction post-service.
  • Prepared invoices for services rendered and collected payments from customers.
  • Communicated effectively with technicians to relay customer needs.

Leasing Agent

Greystar Property Management
Houston
  • Conducted property tours and showcased amenities to potential renters.
  • Processed rental applications and verified applicant information.
  • Provided excellent customer service by answering tenant inquiries efficiently.
  • Provided customer service to existing tenants by responding to inquiries promptly.

Cashier

Family Own Business
Houston
  • Managed cash register operations, ensuring balanced cash drawers at shift end.
  • Assisted customers with product selections and provided knowledgeable recommendations.
  • Maintained cleanliness and organization of the checkout area throughout the day.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.

Education

Cypress Ridge High School
Houston, Tx

Skills

  • Customer service
  • Data entry
  • Communication skills
  • Bilingual
  • Positive attitude

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Receptionist

Joe Myers Toyota

Medical Receptionist

Hospital Menonita

Service Advisor

Autosavvy

Leasing Agent

Greystar Property Management

Cashier

Family Own Business

Cypress Ridge High School

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Karliana Isabel Santiago