Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Karlie Baker

Fredonia,KY
Karlie Baker

Summary

Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Marshalls and Venture River Family Water Park, demonstrating exceptional customer service and cash handling accuracy. My proactive approach in inventory control and commitment to store cleanliness led to significant improvements in operational efficiency. Skilled in team collaboration and problem-solving, I consistently exceeded employer expectations without relying on numerical quantification. Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.

Overview

4
years of professional experience

Work History

Marshalls

Store Associate
01.2024 - 08.2024

Job overview

  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Venture River Family Water Park

Ride Attendant
05.2023 - 06.2023

Job overview

  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Participated in emergency evacuation drills, ensuring preparedness in case of incidents or natural disasters.
  • Displayed strong communication skills when interacting with diverse groups of guests from different backgrounds and age groups.
  • Conducted regular safety checks on all rides, maintaining strict adherence to company policies and industry standards.
  • Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.

Venture River Family Water Park

Front Gate Attendant
05.2022 - 09.2022

Job overview

  • Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Supported park-wide sustainability initiatives by promoting recycling and eco-friendly practices to visitors upon entry.
  • Supported event staff during special occasions by managing guest check-in and ticket verification processes.
  • Managed lost-and-found items at the front gate, reuniting guests with their belongings whenever possible.
  • Contributed to a welcoming atmosphere, greeting guests with a smile and offering assistance as needed.
  • Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.

Venture River Family Water Park

Cashier
05.2021 - 09.2021

Job overview

  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Venture River Family Water Park

Cashier
05.2020 - 09.2020

Job overview

  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Caldwell County High School
Princeton, KY

High School Diploma
05-2024

University Overview

  • Awarded BASF PLANT SCIENCE CERTIFICATION
  • Awarded ELANCO FUNDEMENTALS OF ANIMAL SCIENCE CERTIFICATION
  • Awarded CERTIFICATION OF SKILL ATTAINMENT
  • Awarded CURAN'S SUPER STAR STUDENT TEACHER
  • Bellarmine University's Scholarship in the amount of $18,500 Scholarship Recipient
  • Relevant Coursework: Automotive A,B,C,& D
  • FFA Member
  • FCA Member

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Problem-solving acumen
  • Team collaboration
  • Active listening techniques
  • Inventory control
  • Store cleanliness maintenance
  • Flexible schedule adaptability
  • Organizational skills development
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Associate
Marshalls
01.2024 - 08.2024
Ride Attendant
Venture River Family Water Park
05.2023 - 06.2023
Front Gate Attendant
Venture River Family Water Park
05.2022 - 09.2022
Cashier
Venture River Family Water Park
05.2021 - 09.2021
Cashier
Venture River Family Water Park
05.2020 - 09.2020
Caldwell County High School
High School Diploma
Karlie Baker