CALP ACCSESS Student
Greater Charlotte Apartment Association
10.2025 - 11.2025
- Completed Certified Apartment Leasing Professional (CALP) coursework covering leasing, sales, and Fair Housing compliance
- Trained in Fair Housing laws and non-discriminatory leasing practices
Learned effective methods for overcoming objections and closing leases
- Practiced professional telephone, email, and in-person leasing communication
- Developed skills in qualifying prospects and identifying housing needs
- Trained on lease documentation, applications, and move-in procedures
- Gained understanding of occupancy goals, leasing metrics, and conversion rates
- Learned best practices for prospect follow-up to increase lease conversions
- Trained in ethical leasing practices and professionalism standards
- Demonstrated knowledge of resident retention and customer satisfaction strategies
- Applied marketing concepts to promote apartment communities and specials
- Learned how to maintain accurate prospect and leasing records