Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlie Martinez

Marana,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Professional Dog Groomer

Petsmart
06.2023 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Managed inventory of grooming supplies, ensuring adequate stock levels for uninterrupted service delivery.

Community Support Coordinator/Director of Operations

U.S. Air Force Mission Support Flight
02.2022 - 01.2023
  • Established partnerships with local businesses, fostering economic development opportunities for community members.
  • Collaborated closely with fellow team members to ensure consistent communication, case management, and service delivery.
  • Improved access to resources for community members by collaborating with local organizations and agencies.
  • Ensured compliance with relevant regulations by maintaining accurate records and documentation for all programs and services provided.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Managed multiple phone lines simultaneously, prioritizing calls effectively to maintain quality service standards.
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.

NAF/Cashier Clerk

U.S. Air Force
02.2020 - 01.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Animal Care Technician

U.S Air Force
01.2016 - 01.2020
  • Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
  • Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
  • Restrained animals safely during exams and procedures.
  • Administered medications to animals in treatment and documented changes in condition.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
  • Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Educated caregivers and pet owners on animal care, nutrition, and disease management.

Education

Bachelor of Science - Investigative Forensic Science

University of Maryland Global Campus
Hyattsville, MD
02-2022

Skills

    Inventory management

    Retail merchandising

    Staff Training

    Customer assistance

    Policies and procedures

    Drawer management

    Product and service sales

    Customer Service and Assistance

Timeline

Professional Dog Groomer

Petsmart
06.2023 - Current

Community Support Coordinator/Director of Operations

U.S. Air Force Mission Support Flight
02.2022 - 01.2023

NAF/Cashier Clerk

U.S. Air Force
02.2020 - 01.2022

Animal Care Technician

U.S Air Force
01.2016 - 01.2020

Bachelor of Science - Investigative Forensic Science

University of Maryland Global Campus

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