Karlo Dennie
Brooksville
Summary
Dynamic sales professional with a proven track record of driving revenue growth and cultivating strong client relationships. Expertise in strategic planning, negotiation, and effective communication enables the delivery of innovative solutions tailored to customer needs. Recognized for exceptional collaboration within teams and adaptability in fast-paced environments. Consistently exceeds sales targets by leveraging customer-focused strategies that foster long-term partnerships.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Sunrun
Lehi, UT
03.2023 - Current
- Developed tailored solar solutions based on customer needs and preferences.
- Conducted thorough product demonstrations to educate clients about solar technology benefits.
- Collaborated with cross-functional teams to optimize sales strategies and enhance customer experience.
- Trained new sales consultants on product knowledge and effective sales techniques.
- Implemented follow-up procedures to ensure high levels of customer satisfaction and retention.
- Streamlined sales processes by implementing CRM tools (SalesForce) for better lead management and tracking.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Field Representative
Builders First Source
Tampa, FL
02.2020 - 03.2023
- Inspect newly installed products with our installers that are within 60 miles of my territory span
- Report any findings that need to be corrected before county inspection
- Service new construction, pre homeowner to fix any broken items
- Coordinate with office to order products, or to replace items.
- Conducted surveys and interviews with field participants to gather data.
- Organized and maintained client records in a timely manner.
- Provided support to clients regarding any issues or problems they experienced during the field process.
- Created reports on findings from research conducted in the field.
- Coordinated with other departments to ensure smooth operation of projects within the team.
- Ensured compliance with all applicable laws, regulations, policies, procedures and standards.
- Resolved customer service issues quickly and efficiently while maintaining positive relationships.
- Assisted in training new employees on job responsibilities related to the field process.
- Gathered information through various sources including but not limited to online research.
Production Lead
American Builder Supply
Riverview, FL
05.2019 - 12.2020
- Worked hand in hand with management to ensure the safety, quality, and efficiency of production lines to mass produce doors
- Participated in quarterly scheduled inventory dates to ensure products are in correct bin location and counted correctly.
- Coordinated production schedules and assigned tasks to employees.
- Monitored the quality of products during production process.
- Ensured safety regulations were followed by all staff members.
- Maintained an accurate inventory of raw materials and supplies.
- Performed regular maintenance checks on equipment and machinery.
- Provided guidance and support to subordinates in their daily activities.
- Developed strategies for improving efficiency, productivity, and cost-effectiveness in the production line.
- Identified areas of improvement and implemented changes accordingly.
- Conducted performance reviews with team members to ensure goals are being met.
- Resolved conflicts between staff members when necessary.
- Controlled labor costs by ensuring that workers are working efficiently.
- Analyzed data from past production runs to identify trends or issues.
- Assisted in training new personnel in the use of tools, equipment and machinery.
- Worked closely with management team to develop long-term plans for growth.
- Established standard operating procedures for each task within the production line.
Electrical Apprentice
Mosely's Electric
Burlington, NJ
05.2017 - 03.2019
- Worked alongside Master Electrician to install/repair wiring and electrical systems
- Operated power hand tools and specialized electrical equipment to install and repair electrical components in residential and commercial buildings
- Reading and understanding electrical blueprints to properly install electrical boxes or fixtures according to state code.
- Tested electrical systems to ensure proper functioning and safety.
- Repaired faulty or damaged components on existing electrical systems.
- Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
- Assisted in the planning of new installations by studying customer requirements and following approved specifications.
- Identified problems with circuits or equipment using testing devices such as multimeters.
Warehouse Associate
NDCP
Mount Holly, NJ
04.2016 - 06.2017
- Used stand-on forklifts to select products from different pick slots for trucks to deliver while using headset to verify correct pick slot and label pallets with truck stop sticker
- Maintained a clean workspace and reported to supervisor for inconsistencies with products or safety issues.
- Maintained accurate inventory records through manual and computerized systems.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Armed Security Guard
ICC Security
Philadelphia, PA
01.2014 - 02.2016
- Enforce rules and regulations to and for the employees, verify all monies deposited
- As well as maintained a level of professionalism to instill security for the staff along with the customers.
- Performed security patrols of designated areas to ensure safety and deter criminal activity.
- Monitored entrances and exits to prevent unauthorized access.
- Conducted foot patrols in high-traffic areas to identify suspicious activities or persons.
- Maintained logs of surveillance activities, incidents, and other related information.
Handrail Technician
Aker Philadelphia Shipyard
Philadelphia, Pennsylvania
04.2013 - 11.2013
- Installed/Un-installed handrails to ensure the safety of the welders and other employees
- Make daily inspections of safety equipment used daily for my team as well as myself
- Learned the use of torches and light welding for the purpose of stalling equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components or parts as needed.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
Truck Driver
JP Trucking
Pennsauken, NJ
08.2011 - 04.2013
- Independent Contractor for Lowes and HHGregg
- Delivered and installed/uninstalled gas and electrical appliances
- Maintained professionalism toward customers that I was delivering to.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Merchandiser
Pepsi-cola
Pennsauken, NJ
05.2012 - 01.2013
- On the road visiting customer sites: Customer inventory, take and stock orders
- Maintained professional relationships to promote rebate programs to clients, offer special discounts on pre-pack deals to increase corporate revenue
- Profit and loss report turned in daily.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Collaborated with vendors to discuss delivery dates, storage and set up.
- Set up attractive window displays that encouraged customers to enter the store.
Education
ACT 235 - Armed Security
Leasot Academy
Philadelphia, Pennsylvania01-2014
High School Diploma -
Craigmont High School
Memphis, Tennessee05-2010
Skills
- Leadership
- Problem solving
- Teamwork
- Carpentry
- Networking Abilities
- Account Management
- Customer Relations
- Account Servicing
- Objection handling
- Persuasive communication
- Customer service
- Product Training
- Time management
- Customer relationship management
- CRM proficiency
Timeline
Sales Consultant
Sunrun
03.2023 - Current
Field Representative
Builders First Source
02.2020 - 03.2023
Production Lead
American Builder Supply
05.2019 - 12.2020
Electrical Apprentice
Mosely's Electric
05.2017 - 03.2019
Warehouse Associate
NDCP
04.2016 - 06.2017
Armed Security Guard
ICC Security
01.2014 - 02.2016
Handrail Technician
Aker Philadelphia Shipyard
04.2013 - 11.2013
Merchandiser
Pepsi-cola
05.2012 - 01.2013
Truck Driver
JP Trucking
08.2011 - 04.2013
High School Diploma -
Craigmont High School
ACT 235 - Armed Security
Leasot Academy