KARLTON HARRIS JR
Roosevelt
Summary
Dynamic sales leader with a proven track record at Verizon Fios, consistently ranking in the Top 100 performers. Expert in performance coaching and customer retention, driving team success through strategic training and relationship management. Adept at leveraging market analysis to enhance sales outcomes and exceed targets.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales New Hire Team Lead
Verizon Fios
Brooklyn
01.2016 - Current
- Consistently ranked in Top 100 performers for four straight years.
- Increased team conversion rates and retention through targeted coaching.
- Led onboarding and training for new sales hires.
Assistant Coach
Junior Player Development League
01.2005 - 01.2019
- Coached athletes and developed performance plans.
Sales Representative
Optimum / Altice / Cablevision
NY
01.2012 - 01.2016
- Ranked Top 5 Sales Rep for two consecutive years.
- Led door-to-door team exceeding revenue goals.
- Improved customer engagement through data-backed strategy.
Education
Bachelor of Arts - Industrial Psychology
Adelphi University
Garden City, NY12-2025
AA - Psychology
Suffolk Community College
Skills
- Sales Leadership
- Performance coaching
- Conflict resolution
- Behavioral assessment
- Human resources management
- Product management
- Customer focus
- Talent acquisition
- Team supervision
- Leadership
- Customer Retention
- Team Training
- Relationship Management
- Market Analysis
- Negotiation
- Coaching
- KPI Management
Certification
- IBM Project Management Certificate
- National Society of Leadership & Success
- Epic Games Development Course
Timeline
Sales New Hire Team Lead
Verizon Fios
01.2016 - Current
Sales Representative
Optimum / Altice / Cablevision
01.2012 - 01.2016
Assistant Coach
Junior Player Development League
01.2005 - 01.2019
Bachelor of Arts - Industrial Psychology
Adelphi University
AA - Psychology
Suffolk Community College