Carlos Fernandez
Retail Manager
Tyler,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept individual with more than 5 years working as Manager for $80m revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
7
7
years of professional experience
Work History
Overnight Manager
Walmart
04.2022 - Current
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Supervised personnel working overnight in total store area to support safe operation and maximize productivity efficiencies.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Managed 30+ employees in delivering smooth, productive night shift operations.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Assessed and adjusted staffing levels to meet operational demands.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Second Shift Manager
Walmart
09.2021 - 04.2022
- Collaborated with other leaders and executives to direct workflow and support operations.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Overnight Supervisor
Walmart
11.2019 - 09.2021
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Front End Team Lead
Walmart
04.2019 - 11.2019
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in 34 checkout stations to verify adequate cash supply.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
CAP 2 Supervisor
Walmart
01.2018 - 03.2019
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Trained new team members on proper and safe use of tools and equipment.
- Monitored and adhered to company safety regulations and policies.
Overnight Stocker
Walmart
08.2017 - 01.2018
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Removed all boxes and related trash from sales floor and processed through compactors.
Overnight Maintenance Associate
Walmart
08.2016 - 08.2017
- Replaced worn or damaged parts to restore equipment functionality.
- Executed tasks within time and budget constraints.
- Reported issues to property manager so effective resolutions could be put into place.
- Safely and effectively handled wide range of cleaning products and solutions.
- Followed instructions from supervisor regarding daily job tasks and duties.
Education
High School - Technology Education
Julio Morales
Venezuela09.2010
Skills
- Production Preparation
- Employee Retention
- Disciplinary Action
- Compliance Requirements
- Overseeing Employees
- Team Collaboration
- Procurement Strategies
- Payroll Management
- Staff Maintenance
- Conflict Resolution
- People Management
- Company Standards Enforcement
- Social Media Platforms
- Proper Staffing
- Vendor Relations
- Warehouse Organization
- Shelf Restocking
- Team Meetings
- Continuous Development
- Creative Solutions
- Motivational Leadership
- Customer Interaction
- Manager Coaching and Training
- Optimal Inventory Levels
- Visual Merchandising
- Bank Deposit Preparation
- Equipment Preparation
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Overnight Manager
Walmart
04.2022 - Current
Second Shift Manager
Walmart
09.2021 - 04.2022
Overnight Supervisor
Walmart
11.2019 - 09.2021
Front End Team Lead
Walmart
04.2019 - 11.2019
CAP 2 Supervisor
Walmart
01.2018 - 03.2019
Overnight Stocker
Walmart
08.2017 - 01.2018
Overnight Maintenance Associate
Walmart
08.2016 - 08.2017
High School - Technology Education
Julio Morales
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