Karma Edwards
Lake Charles,LA
Overview
6
6
years of professional experience
Work History
Bartender
Lauberge Casino Resort
03.2024 - Current
- Cocktail design
- Responsible for paying out servers
- Calculated tipshare for bartenders from servers
- Managed cash and POS transactions
- Followed all responsible alcohol service regulations
- Upsold premium spirts and wine to exceed revenue goals.
- Managed and maintained cleanliness of bar
Bartender
Golden Nugget Casino
02.2021 - 02.2025
- Completed monthly bar inventories, and daily order sheet.
- Developed strong relationships with regular customers, contributing to increased repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Trained and mentored new bartenders, enhancing team performance and customer satisfaction.
Sales Representative
Leaf Filter
03.2023 - 10.2023
- Developed product knowledge to effectively address customer inquiries and enhance sales conversations.
- Demonstrated installation processes to ensure customer understanding and satisfaction with products.
- Engaged customers through follow-up communications, fostering relationships for repeat business opportunities.
Office Assistant
Krystal Ice Inc.
10.2019 - 02.2021
- Expedited document processing with accurate data entry and timely filing.
- Processed comapny receipts, sales invoices and payments from customers and suppliers
Education
Associate of Applied Science - Information Technology
Sowela Technical Community College
Lake Charles, LA05-2027
Skills
- Cocktail design
- Wine and spirit knowledge
- Guest engagement and upselling
- Team coordination and multitasking
- Exceptional memory for guest preference
Timeline
Bartender
Lauberge Casino Resort
03.2024 - Current
Sales Representative
Leaf Filter
03.2023 - 10.2023
Bartender
Golden Nugget Casino
02.2021 - 02.2025
Office Assistant
Krystal Ice Inc.
10.2019 - 02.2021
Associate of Applied Science - Information Technology
Sowela Technical Community College