Karman Barlow
Brookport,IL
Summary
Dynamic restaurant manager with extensive experience at Waffle House, excelling in customer service and team leadership. Proven track record in staff training and performance management, enhancing operational efficiency and guest satisfaction. Skilled in decision-making and time management, consistently achieving service excellence in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Relief Manager
Waffle House
- Supervised daily restaurant operations to ensure consistent service, cleanliness, and food quality.
- Trained team members on hospitality standards, safety procedures, and operational routines.
- Resolved customer concerns promptly to maintain satisfaction and repeat business.
- Enforced food safety, sanitation, and cash handling procedures across shifts.
- Accomplished multiple tasks within established timeframes.
Elite Server
Waffle House
- Greeted guests promptly and took accurate orders using point-of-sale system.
- Delivered food and beverages while monitoring table needs and service timing.
- Resolved guest concerns quickly, maintaining calm, courteous service in fast-paced environment.
- Communicated clearly with kitchen staff to ensure accurate order preparation and fulfillment.
- Processed cash and card payments accurately, balancing transactions at shift close.
- Maintained clean dining areas, restocked supplies, and reset tables for incoming guests.
- Supported teammates during peak rushes by prioritizing tasks and coordinating service flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Preschool Assistant Director
The Learning Tree S.T.E.M. Arts School
Unit Manager
Waffle House
07.2025 - Current
- Directed daily restaurant operations, ensuring consistent service, cleanliness, and readiness.
- Supervised associates, assigned duties, and maintained smooth shift coverage.
- Trained new staff on food safety, service standards, and station procedures.
- Monitored inventory levels and ordered supplies to support uninterrupted operations.
- Enforced cash handling procedures and reconciled register activity accurately.
- Resolved customer concerns promptly to maintain positive dining experience.
- Scheduled labor effectively to balance coverage, productivity, and operational needs.
- Coordinated equipment maintenance and sanitation practices to support safe service.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Rockstar Grill Operator
Waffle House
12.2018 - Current
- Prepared menu items to order, maintaining consistent quality and presentation.
- Operated flat-top grill, burners, and kitchen equipment safely and efficiently.
- Monitored ticket flow, prioritizing orders to support fast service.
- Followed food safety procedures and temperature standards during food preparation.
- Restocked ingredients and supplies to keep station ready for service.
- Cleaned and maintained kitchen equipment regularly.
- Distributed food to team members with efficiency in high-volume environment.
Restaurant Manager
Koi Hibachi and Sushi
08.2018 - 09.2019
- Supervised daily front-of-house and back-of-house operations to maintain smooth restaurant service.
- Coordinated scheduling, shift coverage, and labor allocation to meet service demands.
- Resolved guest concerns promptly to protect satisfaction and repeat business.
- Managed inventory, supply ordering, and stock levels to reduce service disruptions.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Early Childhood Education
Volunteer State Community College
Gallatin, TN08.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Performance management
- Staff development
- Sales techniques
Timeline
Unit Manager
Waffle House
07.2025 - Current
Rockstar Grill Operator
Waffle House
12.2018 - Current
Restaurant Manager
Koi Hibachi and Sushi
08.2018 - 09.2019
Relief Manager
Waffle House
Elite Server
Waffle House
Preschool Assistant Director
The Learning Tree S.T.E.M. Arts School
Early Childhood Education
Volunteer State Community College