Karnell Martin
Madison Heights,MI
Summary
Early-career professional with experience in food service, bookselling, and student support. Skilled in customer service, team coordination, and quick learning, with a focus on helping others feel confident, valued, and well supported.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Rocco's Italian Deli
Detroit, MI
08.2022 - Current
- Provided quality food service and created welcoming guest experiences aligned with mission focus.
- Assisted customers in selecting customizable menu items and accommodating special requests for enhanced dining experiences.
- Acquired new skills to support team objectives and improve customer satisfaction.
Bookseller
Wayne State Barnes and Nobles
Detroit, Michigan
07.2021 - 05.2022
- Guided customers in selecting books tailored to interests and preferences, enriching their shopping experience.
- Processed sales transactions, ensuring accuracy in cash handling and payment processing to enhance customer trust.
- Updated knowledge of sales systems to improve transaction procedures and customer service.
University Assistant
Emerging Schoars Program
Detroit, Michigan
09.2020 - 04.2021
- Improved students' mathematical skills through tailored tutoring sessions focused on individual learning goals.
- Led tutoring sessions that reinforced key concepts and enhanced overall student understanding.
- Communicated student progress and support needs to faculty, staff, and families to facilitate student development.
Education
Some College (No Degree) - Mathematics
Wayne State University
Detroit, MISkills
- Menu knowledge
- Customer service
- Team coordination
- Problem solving
- Time management
- Adaptable learner
Timeline
Food Service Worker
Rocco's Italian Deli
08.2022 - Current
Bookseller
Wayne State Barnes and Nobles
07.2021 - 05.2022
University Assistant
Emerging Schoars Program
09.2020 - 04.2021
Some College (No Degree) - Mathematics
Wayne State University