Karol Mejia German
Dorchester,MA
Summary
Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks.
Overview
3
3
years of professional experience
Work History
Key Holder
Once Upon A Child Franchise
Orlando, FL
01.2022 - 08.2024
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Supervised bank deposits and security procedures to support store opening and closing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored employee performance and provided feedback on areas for improvement.
Employee Trainer
McDonald's
Orlando, FL
08.2021 - 10.2021
- Conducted orientation sessions for new hires.
- Processed payments from customers using POS system.
- Restocked items as needed during shifts.
- Maintained friendly working environment for both customers and coworkers.
Education
High School Diploma -
Oakridge High School
Oakridge, OR05-2023
Some College (No Degree) - Early Childhood Education
Roxbury Community College
Boston, MASkills
- Customer Service Management
- Staff Oversight
- Promotional Campaigns
- Workplace Safety
- Sales Coaching
- Social media manager
Languages
Spanish
Native/ Bilingual
Timeline
Key Holder
Once Upon A Child Franchise
01.2022 - 08.2024
Employee Trainer
McDonald's
08.2021 - 10.2021
High School Diploma -
Oakridge High School
Some College (No Degree) - Early Childhood Education
Roxbury Community College
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