Karolay Puches
Kent
Summary
Dynamic and results-driven professional with a clean driving record and strong problem-solving skills. At DoorDash, I promoted sustainability and enhanced team productivity through effective training. Adept at route planning and maintaining safety protocols, I consistently improved operational efficiency and customer satisfaction while ensuring reliable network connectivity.
Overview
2
2
years of professional experience
Work History
Driver
DoorDash
05.2025 - Current
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
Restoration Technician I
Express Professional Employment
01.2025 - 05.2025
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Restoration Technician I
Labor Now LLC
11.2023 - 01.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
House Cleaning
Independent Management
05.2024 - 07.2024
- Optimized network performance, conducting regular updates and patches to software systems.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Cashier
Independent Management
01.2023 - 10.2023
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
Education
1 - Ciencias Jurídicas Y Políticas
Universidad Valle Del Momboy
Valera, Trujillo, Venezuela 4 - Business Administration
Universo Experimental De La Fuerza Armada Nacional
Betijoque, Trujillo VenezuelaSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Route management
- Traffic law observation
- Accident prevention
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Driver
DoorDash
05.2025 - Current
Restoration Technician I
Express Professional Employment
01.2025 - 05.2025
House Cleaning
Independent Management
05.2024 - 07.2024
Restoration Technician I
Labor Now LLC
11.2023 - 01.2025
Cashier
Independent Management
01.2023 - 10.2023
1 - Ciencias Jurídicas Y Políticas
Universidad Valle Del Momboy
4 - Business Administration
Universo Experimental De La Fuerza Armada Nacional
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