Karolina Heller
Albany,OR
Summary
Friendly and dependable retail professional with experience in customer service, merchandising, and inventory management. Skilled at creating a clean, safe, and welcoming shopping environment while maintaining fully stocked and visually appealing displays. Recognized for strong communication, teamwork, and reliability in fast-paced store settings. Dedicated to upholding company standards of service, safety, and integrity while helping customers feel valued and supported.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Joann Fabrics
01.2023 - 01.2025
- Delivered friendly, helpful service by assisting customers with questions and product selections.
- Performed apparel stocking, labeling, and merchandising, keeping displays neat and appealing.
- Supported seasonal sales promotions and maintained knowledge of new product arrivals.
- Oversaw inventory control, restocking, and reporting discrepancies to management.
- Trained and supervised 10 team members on customer service and store procedures.
- Ensured compliance with safety, cleanliness, and company policies.
Legal Department Manager
Bandel Automotive GmbH
01.2017 - 01.2022
- Coordinated office workflows and documentation with strong attention to detail.
- Communicated with clients and external partners, ensuring professional customer service.
- Supported leadership functions with transferable skills in organization and accuracy.
Accountant & Paralegal
Ohletz and Partner
01.2004 - 01.2017
- Maintained office operations and organized complex documentation.
- Mentored apprentices and supported attorneys with high attention to accuracy.
- Strengthened multitasking and problem-solving skills in fast-paced environments.
Education
Apprenticeship - Paralegal & Notary Assistant
Robert Schumann College
Essen01.2004
High School Diploma - undefined
Gesamtschule Bockmühle
Essen01.2000
Skills
- Excellent customer service and product support
- Merchandising, stocking, and seasonal display resets
- Inventory tracking, labeling, and discrepancy reporting
- Maintaining clean, safe, and orderly department standards
- Strong teamwork and training of new associates
- Knowledge of sales promotions and special ads
- Problem-solving and resolving customer concerns
- POS transactions, returns, and exchanges
- Bilingual: Fluent in English, German, and Polish
Accomplishments
Assistant store manager
Certification
Paralegal certification
Work Type
Full TimeInternshipWork Location
RemoteOn-SiteHybridTimeline
Assistant Store Manager
Joann Fabrics
01.2023 - 01.2025
Legal Department Manager
Bandel Automotive GmbH
01.2017 - 01.2022
Accountant & Paralegal
Ohletz and Partner
01.2004 - 01.2017
Apprenticeship - Paralegal & Notary Assistant
Robert Schumann College
High School Diploma - undefined
Gesamtschule Bockmühle
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