Karolina Oparowska
Mount Prospect,IL
Summary
Dynamic professional with extensive experience at Envoy Airlines, excelling in safe and efficient cargo handling. Proven leadership and problem-solving skills, adept at managing operations and enhancing team performance. Proficient in Microsoft Office, I thrive under pressure while delivering exceptional customer service and maintaining adherence to company policies.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Envoy Airlines
O'hare Airport, USA
08.2020 - Current
- Responsible for loading and unloading baggage and other cargo as well as transporting these items to and from the aircraft, terminal, and bag room
- Use powered equipment, such as cargoveyors, industrial tractors, forklifts, and motor scooters. Also manually operate equipment such as hand trucks, lavatory service carts, cargo and baggage carts
- Responsible for de-icing aircrafts and for pushing out/towing aircraft and related guideman functions
- De-ice aircraft following specific procedures during inclement weather; required to work at heights while de-icing aircrafts
- Handle all responsibilities in a safe and timely manner to ensure all bags, cargo, passengers, and planes are loaded and unloaded properly for all arrivals and departures
Lead Supervisor
Love From USA
O'hare Airport, USA
03.2019 - 03.2021
- Assist the Store Management to actively drive, manage and oversee all store operations, including hiring, training and overall sales, ensuring Company standards are met and overall profitability is attained.
- Maintain enticing visual standards consistently throughout the store.
- Partner with store management to achieve labor cost and payroll goals. Submit accurate weekly business recaps in the Store Manager's absence.
- Embrace our “no surprise" culture by proactively communicating issues, challenges, etc. to leadership.
Lead Sales Specialist
Erwin Pearl
O'hare Airport, USA
01.2017 - 03.2021
- Sell merchandise to store customers in accordance with Company operational standards, policies and procedures. Provide respectful, attentive service to the guests throughout the store.
- Demonstrate excellent knowledge of store merchandise. Prepare merchandise for selling floor presentation maintaining brand integrity in all areas of visual displays
- Collaborate and communicate in an effective and professional manner with all corporate and retail partners through all permissible media, including email and telephone
Assistant Manager
Aerosoles
Fashion Outlet of Chicago, USA
03.2016 - 01.2017
- Managed store operations, including hiring, training, and sales, ensuring compliance with company standards and profitability.
- Created weekly schedules, monitored payroll utilization, and approved weekly payroll.
- Collaborated with district manager to develop strategies for increasing sales and productivity.
Education
Associates of Arts -
Triton College
River Grove, IL12-2019
High School diploma -
Elmwood Park Highschool
Elmwood Park, IL05-2016
Skills
- Microsoft Office proficiency
- Ability to work well under pressure
- Adaptable learner
- Interpersonal relations
- Team collaboration
- Works well in groups
- Works well under pressure
- Obstacle management
- Effective communication
- Adherence to policies
- Security awareness
- Policy compliance
- Handle intense obstacles
Languages
- English
- Polish
Timeline
Ramp Agent
Envoy Airlines
08.2020 - Current
Lead Supervisor
Love From USA
03.2019 - 03.2021
Lead Sales Specialist
Erwin Pearl
01.2017 - 03.2021
Assistant Manager
Aerosoles
03.2016 - 01.2017
Associates of Arts -
Triton College
High School diploma -
Elmwood Park Highschool