Karolina Tvinh
New York,NY
Summary
Experienced Leasing Professional with a proven track record in marketing residential properties, attracting new tenants, and optimizing occupancy rates. Adept at negotiating lease terms, conducting market analysis, and executing strategic leasing initiatives. Strong background in customer service, relationship management, and property marketing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Brookfield Properties
05.2021 - Current
- Develop and execute marketing strategies to attract new tenants and maximize occupancy.
- Regularly audit property listings on multiple platforms to ensure accuracy and update as necessary.
- Respond to and follow up with assigned leads within designated timeframes to convert prospects into leases.
- Negotiate lease terms, overcoming objections while aligning with company goals and market trends.
- Conduct prospect showing appointments, including evenings and weekends, showcasing apartments and community features.
- Collaborate with onsite leasing teams to transition prospects from initial inquiry to lease signing seamlessly.
- Provide feedback from showings to the leasing team, analyzing market trends and renter preferences.
- Track leasing metrics, including lead conversion rates, vacancy rates, and financial performance.
- Maintain knowledge of local rental market conditions and competitor pricing to adjust marketing strategies.
Leasing Manager
Alpha Properties NYC
03.2019 - 05.2021
- Managed all aspects of the leasing process, including marketing available units, executing lease agreements, and onboarding tenants.
- Led a team of 10 leasing agents, providing training, mentorship, and performance monitoring to optimize leasing outcomes.
- Ensured accurate documentation of leasing transactions, application processes, and tenant communications.
- Conducted in-depth market research, tracking competitor pricing, incentives, and community trends to inform leasing decisions.
- Responded to prospective tenant inquiries via phone, email, and in-person meetings, ensuring a high level of customer service.
- Assisted with resident retention strategies by addressing concerns, implementing feedback, and promoting community engagement.
Education
International Economics
University of Economy And Law
Skills
- Marketing Strategies
- Customer RElationship Management
- Lead Generation & Follow-Up
- Market Research & Competitor Analysis
- Application Management
- Leasing Terms and Specifications
- Fair Housing Policies
- Yardi CRM/Yardi Voyager
- OneSite
- LRO
- Active Building
- Power Pro
- Anyone Home CRM
- MeetElise
Certification
Real Estate License, 08/01/23
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Leasing Consultant
Brookfield Properties
05.2021 - Current
Leasing Manager
Alpha Properties NYC
03.2019 - 05.2021
Real Estate License, 08/01/23
International Economics
University of Economy And Law
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