Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
VALARIE PERSON

VALARIE PERSON

Marietta,USA

Summary

I am an accomplished Property Management Professional with extensive experience in leasing consultancy, property management, and real estate investments. I am a Licensed Real Estate Agent in both New York and Atlanta, GA, bringing a strong dual-market perspective to my work. I have demonstrated expertise in CRM, Yardie, and OneSite software, which I use to streamline property management operations and ensure efficiency. I am recognized for leveraging strong customer service skills to exceed sales quotas, optimize leasing ratios, and enhance resident satisfaction. In addition, I am skilled at translating complex financial and legal real estate terminology into clear, accessible language for diverse audiences, all while maintaining strict compliance with industry regulations and policies.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Lyon Living
07.2021 - 06.2025
  • Engaged with potential tenants through multiple channels to ensure efficient communication.
  • Managed leasing processes, including document verification and agreement finalization.
  • Employed the company’s designated CRM software extensively to robustly enhance leasing operations and further elevate client communications.
  • Actively and collaboratively worked with dedicated property management teams to swiftly address and efficiently resolve tenant concerns and issues.
  • Achieved high resident satisfaction through proactive service and rapport-building.
  • Utilized Yardley tools for streamlining leasing procedures and reporting.
  • Conducted property tours, highlighting amenities and unit features to prospective tenants.
  • Utilized OneSite software to optimize multifamily leasing and rent pricing.
  • Facilitated efficient client data management and greatly improved customer service experiences.

Part-Time Real Estate Investor Coordinator

Myhousegram
02.2015 - 09.2021
  • Identified potential properties using market trends and tax record analysis.
  • Negotiated property prices to ensure cost-effective purchases.
  • Managed end-to-end property purchase processes, including financing arrangements.
  • Conducted property inspections to assess quality and potential issues.
  • Evaluated potential investments considering financial viability and market conditions.
  • Developed and executed marketing strategies to attract renters or buyers.
  • Ensured legal compliance in all property transactions through collaboration with legal teams.

Assistant Property Manager

Robot Management
03.2011 - 05.2021
  • Prepared vacant units for new tenants, ensuring they meet quality standards.
  • Conducted interviews and screening for potential tenants.
  • Market properties through effective advertising and property showings.
  • Maintained comprehensive records of tenant transactions and interactions.
  • Addressed and reported significant property-related issues to senior management.
  • Oversaw insurance claim processes, coordinating closely with insurance providers.

Dispatcher Supervisor

Protection Plus
11.2003 - 01.2005
  • Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
  • Evaluated performance metrics to pinpoint opportunities for dispatcher operation improvements.
  • Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
  • Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.

Dispatch Manager/Operational Manager

Honor Guard Security
09.2001 - 07.2003
  • Oversaw daily dispatch operations, ensuring timely delivery and optimal route planning.
  • Implemented process improvements, enhancing operational efficiency and reducing delays.
  • Trained and mentored staff on best practices in dispatch management and customer service.
  • Developed strategies to optimize resource allocation within dispatch team.
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.

Correctional Officer

New York Department Of Corrections
03.1990 - 05.2000
  • Supervised inmate activities to ensure compliance with facility regulations.
  • Conducted regular security checks to maintain safety and order within the institution.
  • Responded effectively to incidents, employing de-escalation techniques and crisis intervention strategies.
  • Collaborated with medical staff to address inmate health needs and emergencies promptly.
  • Developed reports on inmate behavior, maintaining detailed documentation for review by management.
  • Implemented security measures to prevent contraband entry, enhancing facility integrity and safety.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Education

Credential - Business Management

Baruch College

High School Diploma - General Education

Franklin Delano Roosevelt High School

Skills

  • Lease Negotiation
  • 80% Closing Ratio
  • Property Management
  • Tenant Screening
  • Property Showcasing
  • Customer Service
  • Sales Strategies
  • Conflict Resolution
  • Financial Transactions
  • Market Analysis
  • Legal Compliance
  • Yardie Software
  • CRM Software
  • OneSite Software
  • Marketing Strategies
  • License Real Estate Agent

Certification

Licensed Real Estate Agent, New York, Atlanta, GA

Timeline

Leasing Consultant

Lyon Living
07.2021 - 06.2025

Part-Time Real Estate Investor Coordinator

Myhousegram
02.2015 - 09.2021

Assistant Property Manager

Robot Management
03.2011 - 05.2021

Dispatcher Supervisor

Protection Plus
11.2003 - 01.2005

Dispatch Manager/Operational Manager

Honor Guard Security
09.2001 - 07.2003

Correctional Officer

New York Department Of Corrections
03.1990 - 05.2000

Credential - Business Management

Baruch College

High School Diploma - General Education

Franklin Delano Roosevelt High School

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