Dynamic operations leader with 15+ years of proven success in managing large-scale logistics and transportation teams. Expertise in inventory accuracy, cost control, and continuous improvement, leveraging strong proficiency in Microsoft Office to drive efficiency and quality across distribution and supply chain environments. Adept at inspiring teams and optimizing operational frameworks.
Work History
Logistics Planner
2 Years 9 Months
J.B. Hunt-Newark | 12.2023 - Current
Assigned and pre-planned freight by DOT and appointment windows to enhance timely deliveries and operational efficiency
Balanced freight and equipment across markets to optimize capacity and minimize empty miles
Coordinated equipment pools at sites and ramps to align assets with peak operational demand
Matched loads to drivers' available hours to maintain Hours of Service (HOS) compliance and company policy
Calculated driver hours-of-service against routes per DOT regulations to prevent violations and fines
Resolved service issues promptly to protect customer retention and maintain contractual service levels
Coordinated freight resets with Customer Experience and appointment teams after rail updates to restore schedules
Monitored pickups and deliveries, verifying inbound capacity and trailer status to support on-time operations
Coordinated trailer pools at customer ramps with daily manifests to align equipment with outbound loads
Transportation Manager II
4 Years 10 Months
J.B. Hunt | 11.2021 - Current
Managed driver assignments, fleet operations, and equipment pools to balance market capacity and optimize profitability
Built and maintained relationships with drivers and carriers to enable carrier set-up, reduce turnover, and sustain productivity
Maintained safety program through daily messages, monthly briefings, quarterly training, and enforcement of DOT and company policies to ensure compliance and promote driver safety
Processed payroll, managed net-revenue budget, analyzed P&L, and produced operational and financial reports to support informed decision-making and financial oversight
Inspected yard equipment, coordinated repairs, and scheduled preventative maintenance with maintenance team
Resolved service, routing, mechanical, and accessorial pay issues with drivers, customers, and company staff to enhance communication and operational efficiency
Trained and oriented drivers and staff on internal and customer systems
Filled in for absent staff and led special projects to optimize fleet operations and profitability
Assigned loads to optimize delivery schedules and enhance operational flow and planned routes
Warehouse Operations Supervisor
1 Year 3 Months
Pitney Bowes-Township of Monroe-NJ | 07.2020 - 10.2021
Managed workflow to align daily departmental activity with demand, enhancing productivity and accuracy
Led daily shift start-up meetings reviewing prior performance and workload expectations
Managed, coached, trained, and counseled department employees to enhance team performance
Coached employees on safety practices, identified hazards, and monitored equipment to maintain a safe work environment
Compiled and analyzed daily department activity reports for performance tracking including productivity, accuracy, and day-end summaries
Maintained accurate employee records, monitored time clocks, and issued discipline/attendance reports
Adapted work hours to meet changing workload demands and extended hours as workload demanded
Operations Supervisor
2 Years 7 Months
Greyhound/ Boltbus-Hoboken-NJ | 09.2017 - 04.2020
Coordinated with Operations Support Center to maintain on-time performance, safety, and service standards
Reviewed driver manpower and scheduled vacations, book-offs, and run-change assignments to ensure proper coverage
Coordinated with Operations Support Center to uphold on-time performance, safety, and service standards
Supported hiring and selection of hourly personnel, ensuring training aligned with customer service standards
Assisted hiring and selection of hourly personnel, ensuring training met customer service standards
Delivered employee feedback, identified improvement areas, and proposed supplemental training for skill enhancement
Maintained terminal cleanliness, facility condition, and employee appearance to maximize customer satisfaction
Applied understanding of labor laws and assisted HR with harassment investigations
Line-Haul Supervisor
1 Year 5 Months
R&L Carriers | 04.2016 - 09.2017
Scheduled driver shifts and hours-of-service to ensure compliance with DOT regulations and minimize violations
Coordinated line-haul dispatches with dock to achieve scheduling deadlines and uphold delivery windows
Scheduled driver shifts and hours-of-service to comply with DOT regulations and reduce violations
Communicated with Central Dispatch to request drivers or hold loads.
Held monthly driver meetings to review safety procedures and promote compliance
Monitored terminal computer for incoming loads and schedules to enhance dispatching efficiency
Warehouse Operation Supervisor
5 Years 2 Months
United Parcel Service | 02.2011 - 04.2016
Managed daily dock assignments and dispatch schedules, ensuring on-time deliveries across shifts
Oversaw customer service, productivity, quality, and safety standards in freight handling and claims prevention
Trained seasonal dock staff on safe freight handling and loading techniques, enhancing workplace safety
Reorganized dock layout and staging zones to shorten trailer turnaround times during high-volume periods
Trained seasonal dock staff on safe freight handling and loading techniques to reduce incidents
Education
High school diploma or GED - Education
Newark Central High School | Newark, NJ | 06-2009
Skills
Transportation Management
Logistics compliance
DOT regulations
Operations management
Fleet optimization
Risk management
Continuous improvement
Process optimization
Operational analytics
Inventory management systems
Budget management
Microsoft Excel
Microsoft Project
Staff supervision
Team leadership
Certification
Class D, DOT Physical Certification, Professional Engineer, Forklift Certification, Non-CDL Class C, Six Sigma Certification, Driver's License, Certified Supply Chain Professional