Karri Schuetze
Walla Walla,WA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot Inc
Walla Walla, WA
11.2022 - Current
- Oversee daily operational performance of three departments.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Collaborated with other departments to improve interdepartmental communication, promoting cohesive organizational culture focused on achieving common goals.
- Maintain clean, organized workspaces for optimal functionality and employee safety.
- Foster positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Oversee employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintain stock of items, cleanliness, organization and provided excellent customer service.
- Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Examine logs to verify completeness and accuracy of documentation.
- Handle cash register, returns and refunds.
- Strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
Certified Medical Assistant
Western Montana Clinic
Missoula, MT
03.2022 - 09.2022
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained all prescribed laboratory testing.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
- Collected, prepared and disposed of medical specimens.
Correctional Officer/Correctional Specialist Asst
Washington State Department Of Corrections
Connell, WA
03.2020 - 02.2022
- Maintained accurate records of all absences, truancy and annual leave of custody staff.
- Gathered employee data for proper staffing of custody staff for each shift.
- Assisting Lieutenants with back filling rosters.
- Processed and scanned files into electronic databases.
- Maintain accurate records of On-Call databases.
- Monthly Correctional Officer and Specialty Team training scheduling.
- Assist with bid award and temp assignment scheduling.
- Process Annual Leave and Sick Leave slips.
- Observed and supervised offenders.
- Track offenders through count and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records kept within property room.
- Escorted inmates as needed.
- Conducted routine security checks.
- Maintain safety and security.
- Received and accounted for offenders personal property.
- Keep offenders property matrix up to date and correct with in OMNI.
- Conduct checks of offenders personal property to ensure no contraband is being received.
Certified Medical Assistant
Lourdes Health Network
Pasco, WA
03.2017 - 03.2020
- Performed clerical duties, such as word processing, data entry, answering phones, filing, creating programs in excl to track patient progress and follow up information.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms, as well as keeping providers surgical calendar updated.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions for pre-surgical and post-surgical care.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Adjunct Instructor
Charter College
Pasco, WA
02.2017 - 12.2017
- Improved student performance by defining clear goals and communicating performance metrics.
- Transitioned course material and applied technological options for online and course-related software.
- Developed and implemented Pharmacology, Anatomy and Physiology and Phlebotomy curriculum for improved learning and student performance.
- Led daily operations by providing laboratory instruction, student advisement and industry best practices.
- Supervised students when administering medications to maintain patient safety.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
- Worked with department heads, staff and faculty to develop engaging curriculum and advance instruction for Medical Assistant programs.
- Evaluated students' competencies through written and online assignments and examinations.
Certified Medical Assistant
Kadlec Clinic South Richland Primary Care
Richland, WA
01.2014 - 03.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in EMR.
- Prepare and administer vaccines.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Called and faxed pharmacies to submit prescriptions and refills and completed prior authorizations as needed pre insurance company.
- Complete all point of care testing ordered by provider. Including EKG, Strep Tests, A1C and Influenza screening.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assist provider with in office surgical procedures and ensuring proper paperwork is completed.
- Scheduled appointments
- Answered telephone calls to offer office information, answer questions and direct calls to providers as needed.
Medical Office Assistant/Cert. Medical Assistant
Badger Mountain Family Medicine
Richland, WA
08.2012 - 01.2014
- Entered procedure codes and diagnosis codes into medical billing software.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used EMR to schedule appointments for doctor visits and procedures.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called insurance companies prior to office visits, ensure updated insurance information.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Received, recorded and filed medical payments by check, cash and credit card.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Associate of Science - Health Information Technology
DeVry University
Online 04.2025
Certified Medical Assistant - Medical
Charter College
Pasco, WA11.2013
Skills
- Microsoft Office
- Data Entry
- Organization and Time Management
- Staff Development and Training
- Recruitment and Hiring
- Conduct Reporting
- Security Management
- Problem-Solving
- Critical Thinking
- Schedule Coordination
- EMR Systems/POS Systems
Certification
- Correctional Worker CORE Academy
- BLS Certified
- Certified Medical Assistant
Timeline
Department Supervisor
The Home Depot Inc
11.2022 - Current
Certified Medical Assistant
Western Montana Clinic
03.2022 - 09.2022
Correctional Officer/Correctional Specialist Asst
Washington State Department Of Corrections
03.2020 - 02.2022
Certified Medical Assistant
Lourdes Health Network
03.2017 - 03.2020
Adjunct Instructor
Charter College
02.2017 - 12.2017
Certified Medical Assistant
Kadlec Clinic South Richland Primary Care
01.2014 - 03.2016
Medical Office Assistant/Cert. Medical Assistant
Badger Mountain Family Medicine
08.2012 - 01.2014
Associate of Science - Health Information Technology
DeVry University
Certified Medical Assistant - Medical
Charter College