Karrington Profit
Little Rock,AR
Summary
Motivated professional with a track record of establishing positive working relationships, resolving complex problems, and gaining customer loyalty. Great team player who thrives in fast-paced, competitive environments. Adapts quickly to changing seasonal demands, needs, and priorities. Maintaining customer satisfaction and contributing to company success by bringing 5+ years of experience. Dedicated to exceeding expectations and leading the team to success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Adecco Staffing
Little Rock, AR
07.2021 - Current
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Kept customers happy by implementing forward- thinking strategies that focused on meeting their needs and resolving their concerns.
- Managed client correspondence and records using both manual and automated methods for maximum efficiency and accuracy.
- Dealt with a wide range of customer service, operational, and administrative tasks every day.
- Have excellent listening skills, including the ability to recognize the problem, show empathy and concerns for the person's situation, analyze the root cause, and ensure a resolution.
Customer Service Associate
Walgreens
Little Rock, AR
05.2020 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Operated a cash register, including how to process sales discounts and refunds.
- Open and close cash registers occasionally.
- Issued receipts and processed refunds, credits, and exchanges.
- Assisted and greeted customers on the sales floor, restocked merchandise on shelves, straightened merchandise at store closing
Education
Nursing
University of Arkansas- Pulaski Technical College
High School Diploma -
Little Rock Central High
05.2018
Skills
- High-energy attitude
- Excellent Multi-tasker
- Cash handling accuracy
- Critical thinking
- Active listening
- Store maintenance
- Dependable and reliable
- Courteous demeanor
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
Timeline
Customer Service Representative
Adecco Staffing
07.2021 - Current
Customer Service Associate
Walgreens
05.2020 - 03.2021
Nursing
University of Arkansas- Pulaski Technical College
High School Diploma -
Little Rock Central High
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