Karrington Smith
Kissimmee,FL
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining organization, Delivering quality service by offering efficient and friendly support to customers and team members.
Overview
1
1
year of professional experience
Work History
Crew Member
Jersey Mike's Subs
Kissimmee, FL
05.2023 - Current
- Checked expiration dates on all products before serving them to customers.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved customer complaints by communicating effectively with all stakeholders.
- Collaborated with senior management to ensure successful implementation of projects.
- Developed and implemented strategies to improve customer service experience.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Resolved customer issues efficiently to build loyalty.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Education
High School Diploma -
Winter Springs High School
Winter Springs, FL05-2021
Skills
- Beverage Preparation
- Inventory Restocking
- Safe Food Handling
- Drive-Thru Operations
- Customer Service
- Heavy Lifting
- Menu Memorization
- Time Management
- Workplace Efficiency
- Safety awareness
- Teamwork and Collaboration
- Problem-Solving
- Telephone Etiquette
- Cleaning
- Cash Handling
- Fast learning
- Active Listening and Learning
Affiliations
- I have done sports such as Competitive Cheer and Track&Field
- Good at setting plans/times
- Well updated in Social Media
- Known Traveler
Timeline
Crew Member
Jersey Mike's Subs
05.2023 - Current
High School Diploma -
Winter Springs High School
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