Karron Simpson
Glendale,AZ
Summary
Dynamic professional with a background in gaming, education, and business operations. Known for strong organizational and communication skills, along with effective problem-solving techniques. Capable of rapidly acquiring new skills and thriving in both team-based and solo projects. Dedicated to producing high-quality results through a consistent and proactive work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cage Cashier
Desert Diamond Casino
9431 W Northern Ave, Glendale, AZ 85305
09.2024 - Current
- Processed cash transactions accurately and efficiently, ensuring compliance with gaming regulations.
- Maintained and balanced cash drawers to uphold financial integrity and operational accuracy.
- Trained new staff on cash handling procedures and casino policies to ensure operational consistency.
- Assisted patrons with inquiries, enhancing customer experience through effective communication.
- Monitored gaming activity to identify irregularities, reporting discrepancies promptly to management.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
Bar Back
Desert Diamond Casino
9431 W Northern Ave, Glendale, AZ 85305
02.2023 - 09.2024
- Maintained cleanliness and organization of bar areas to ensure efficient service delivery.
- Monitored inventory levels, promptly reporting shortages to support seamless operations.
- Trained new barbacks on standard operating procedures and safety protocols to ensure compliance.
- Developed strategies for optimizing bar layout, leading to increased efficiency in beverage preparation.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Environmental Services (EVS)
Desert Diamond Casino
9431 W Northern Ave, Glendale, AZ 85305
01.2020 - 09.2020
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment for all occupants.
- Trained new staff on proper cleaning techniques and safety protocols, fostering a culture of compliance and teamwork.
- Collaborated with management to establish best practices for waste disposal and recycling initiatives.
- Performed routine inspections of facilities to identify maintenance needs and report issues promptly.
- Operated cleaning equipment, including floor buffers and vacuum cleaners, with proficiency and attention to detail.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Cashier / Money Center Associate
Walmart Neighborhood Market
115 E Dunlap Ave, Phoenix, AZ 85020
05.2017 - 01.2020
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to streamline checkout processes during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer issues effectively, promoting loyalty and satisfaction.
- Implemented inventory management techniques to reduce stock discrepancies at registers.
- Monitored cash drawer for accuracy, ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dry Cleaner
Arcadia Cleaners
4522 N 40th St, Phoenix, AZ 85018
10.2015 - 02.2018
- Maintained accurate order documentation
- Managed stain removal processes, enhancing fabric preservation techniques.
- Operated dry cleaning machinery to ensure high-quality garment care.
- Conducted quality control inspections to maintain service standards.
- Oversaw inventory management of cleaning supplies and chemicals.
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Education
Bachelor of Science - Sports Management And Parks And Recreation
Arizona State University
Tempe, AZHigh School Diploma - undefined
Central High School
Phoenix, AZ01.2014
Skills
- Customer service proficiency
- Positive engagement
- Dispute resolution
- Collaborative teamwork
- Financial accuracy
- Organizational abilities
- Communication skills
- Quick adaptability
- Office software expertise
Accomplishments
- 2025 Paragon Award Winner
- I achieved the desired result by completing the task with accuracy and efficiency. I demonstrated the highest level of customer service by going above and beyond for a guest who approached my cashier window.
Certification
- Leave No Trace Level 1 Awareness Certification
- Issued by Arizona State University (ASU)
- Instructor: Dr. Steve Sassaman
- Certified in minimum impact outdoor ethics and environmental stewardship.
Timeline
Cage Cashier
Desert Diamond Casino
09.2024 - Current
Bar Back
Desert Diamond Casino
02.2023 - 09.2024
Environmental Services (EVS)
Desert Diamond Casino
01.2020 - 09.2020
Cashier / Money Center Associate
Walmart Neighborhood Market
05.2017 - 01.2020
Dry Cleaner
Arcadia Cleaners
10.2015 - 02.2018
High School Diploma - undefined
Central High School
Bachelor of Science - Sports Management And Parks And Recreation
Arizona State University