Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karry Wynn

Flint,MI

Summary

Reliable and organized marketing professional with over 10 years of experience in sales and marketing. Demonstrated ability to lead teams effectively while also excelling in individual contributions. Proven track record of performing under pressure in fast-paced environments. Strong written and verbal communication skills enhance collaboration and leadership capabilities.

Overview

26
26
years of professional experience

Work History

Call Center Representative

Huntington National Bank
Flint, MI
03.2025 - Current
  • Managed high-volume inbound calls to resolve customer inquiries efficiently.
  • Provided exceptional customer service by addressing concerns and offering tailored solutions.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

District Manager

Little Caesars
Flint, Michigan
02.2011 - 01.2024
  • Understanding and learning the various methods of coaching bankers and leading a team.
  • Utilizing tableau reports to recognize banker trends along with areas for continuous improvement.
  • Live monitoring bankers to help them develop better phone habits/techniques to answer customer questions.
  • Taking coaches through pathways to understand what it means to be a leader and have continuous improvement.
  • Sitting in on coaching sessions with different TSMs with bankers and conducting my own coaching sessions.
  • Communicating to representatives the results of their request and coaching how it can be completed themselves.
  • Make majority of decisions independently.
  • Being cross trained in several areas of banking to provide the best support for my team.

Assistant Store Manager

Value City
Flint, Michigan
10.2006 - 08.2010
  • Understanding the products being sold through the corporation.
  • Providing and completing easy solutions to meet the customer’s needs.
  • Performed shift work with an excellent attendance record.
  • Meeting goals set by the regional manager each month.
  • Using different useful tactics to meet selling goals.

Executive Team Lead

Mervyns
Flint, Michigan
05.2000 - 11.2005
  • Learned to make door panels for different types of vehicles.
  • Obtained a license in forklift driving to help my line.
  • Created labels, boxed and shipped different parts to places such as: GM and Ford.
  • Completed Production targets within deadlines.
  • Performed shift work with an excellent attendance record.

Education

Associates Degree - Marketing

Baker College
Flint, MI
01.1993

Skills

  • Customer service
  • Customer support
  • Problem-solving skills
  • Data entry

Timeline

Call Center Representative

Huntington National Bank
03.2025 - Current

District Manager

Little Caesars
02.2011 - 01.2024

Assistant Store Manager

Value City
10.2006 - 08.2010

Executive Team Lead

Mervyns
05.2000 - 11.2005

Associates Degree - Marketing

Baker College