Karsen Maurer
Jonesville
Summary
Highly motivated Exercise Science student eager to expand knowledge in the field of exercise and associated therapy. I wish to use my skills and experience to pursue the field and explore professional opportunities. My interpersonal skills, my passion for the field, and quick learning abilities make me a qualified candidate.
Overview
8
8
years of professional experience
Work History
Shift Leader
Sunset Cove Resort
Quincy, MI
05.2020 - Current
- Managed shift operations, including the opening and closing of store along with monetary responsibilities.
- Served as a reliable point-of-contact and communicated effectively with business owners as necessary.
- Provided quality customer service and resolved potential conflict to maintain customer satisfaction.
- Monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Fostered positive relationships with returning clientele.
Customer Service
Sunset Cove Resort
Quincy, MI
06.2016 - 05.2020
- Provided customer service to resort members and public patrons.
- Managed reservations, monitored member accounts, and fulfilled food service orders.
Education
Bachelor of Science - Exercise Science
Grace College And Seminary
Winona Lake, IN05.2026
MBA - Business Administration
Grace College And Seminary
Winona Lake, IN05.2026
High School Diploma -
Quincy High School
Quincy, MI06.2022
Skills
- Interpersonal Skills
- Assimilate New Ideas Efficiently
- Reliable and Dependable
- Team Collaboration and Leadership
- Problem-solving abilities
- Experienced Knowledge of Physical Training
- Goal setting and tracking
- Customer Service Management
References
Laney Economou- Boss/ Business Owner of Sunset Cove Resort
517-617-3143
Christina Walters- Academic Advisor/ Head of Exercise Science Department at Grace College and Seminary
800-544-7223, ext. 6276 or christina.walters@Grace.edu
Pat Dillon- Varsity Baseball Coach
517-425-9711
Timeline
Shift Leader
Sunset Cove Resort
05.2020 - Current
Customer Service
Sunset Cove Resort
06.2016 - 05.2020
Bachelor of Science - Exercise Science
Grace College And Seminary
MBA - Business Administration
Grace College And Seminary
High School Diploma -
Quincy High School