Jennifer Tabone
Portland,OR
Summary
Organized and dependable candidate with 7 years ongoing of experience in team leadership in the food service industry. Dedicated in providing highest level of service to customers and creating pleasant work environment for staff. Strong focus on daily requirements, consistency, and people development.
Overview
9
9
years of professional experience
Work History
Shift Leader
Salt And Straw
05.2023 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
General Manager
MOD Pizza
02.2023 - 05.2023
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Monitored daily cash discrepancies, inventory and shrinkage
- Built strong connections with employees to maintain safe workspaces and reduce turnover
- Developed and implemented strategies to increase sales and profitability
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Observed crew member’s individual strengths and mentored to improve areas of weakness
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term growth
- Interacted well with customers to establish connections and build lasting relationships
- Recruited, hired, and trained new crew members
Assistant General Manager
MOD Pizza
03.2022 - 02.2023
Shift Lead
Mod Pizza
06.2018 - 03.2022
Squad Member
MOD Pizza
07.2017 - 06.2018
Courtesy Clerk
Fry’s Food And Drug
03.2016 - 09.2016
Education
Horizon High School
Scottsdale, AZSkills
- Food Preparation and Safety
- Communication Skills
- Administrative Skills
- Coaching and Mentoring
- Problem Resolution
- Interpersonal Skills
- Labor Cost Controls
- Time Management
- Risk Mitigation
- Team Leadership
Timeline
Shift Leader
Salt And Straw
05.2023 - Current
General Manager
MOD Pizza
02.2023 - 05.2023
Assistant General Manager
MOD Pizza
03.2022 - 02.2023
Shift Lead
Mod Pizza
06.2018 - 03.2022
Squad Member
MOD Pizza
07.2017 - 06.2018
Courtesy Clerk
Fry’s Food And Drug
03.2016 - 09.2016
Horizon High School
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