Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karson Collins

Tampa,FL

Summary

Resourceful and professionally skilled in client communication and conflict resolution. Known for effectively coordinating operations and leading teams to deliver exceptional service while adapting to changing demands.

Overview

2
2
Languages
6
6
years of professional experience

Work History

Team Lead

Jeni's Splendid Ice Creams LLC
Athens, Georgia
10.2025 - Current
  • Led a team in delivering exceptional customer service during peak hours.
  • Delegated daily tasks to team members to optimize group productivity.
  • Coordinated daily operations to ensure smooth workflow in the shop.
  • Trained new staff on product knowledge and service standards.
  • Assisted in managing inventory levels and stock replenishment processes.

Sales Support

Coach
Buford, Georgia
12.2021 - 12.2024
  • Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
  • Provided customer service and sales support in a retail environment.
  • Processed transactions accurately using point-of-sale systems.
  • Ensured store cleanliness and organization through effective merchandising and organization.

Server

Buford Grill
Buford, Georgia
01.2021 - 05.2021
  • Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
  • Accurately took and processed food and beverage orders, ensuring timely delivery and customer satisfaction.
  • Maintained cleanliness and organization of the dining area and tables.
  • Efficiently handled cash transactions and processed payments, contributing to smooth operations at the register.

Education

Bachelor of Science - Psychology

University of Georgia
GA
05-2025

Skills

  • Inventory management
  • Team coordination
  • Customer service
  • Client communication
  • Team motivation
  • Adaptability to change
  • Problem solving
  • Conflict resolution

Languages

English
Native/ Bilingual
American Sign Language
Professional

Timeline

Team Lead

Jeni's Splendid Ice Creams LLC
10.2025 - Current

Sales Support

Coach
12.2021 - 12.2024

Server

Buford Grill
01.2021 - 05.2021

Bachelor of Science - Psychology

University of Georgia
Karson Collins