Karson Stevens
Hendersonville,NC
Summary
Dedicated and detail-oriented professional. with experience in customer service and healthcare administration. Known for strong interpersonal skills, team leadership, and delivering exceptional patient and client experiences. Seeking to contribute to a reputable organization while continuing to grow professionally.
Overview
8
8
years of professional experience
Work History
Medical Office Coordinator
Asheville Cardiology Associates
Asheville, North Carolina
08.2025 - Current
- Assisted in training new hires, ensuring smooth onboarding processes.
- Collaborated with team members to improve workflow efficiency.
- Provided coverage for colleagues during peak periods, maintaining continuity of patient care.
- Provided help to patients with any questions they had about registration, scheduling, and medical records.
- Coordinated scheduling of outpatient procedures, ensuring alignment with provider availability and patient needs.
- Collaborated with other team members in organizing schedules for providers both at the office and at the hospital
- Laying templates down for our schedulers to be able to schedule appointments with our patients' providers.
Medical Office Specialist
Asheville Cardiology Associates
Asheville, North Carolina
02.2024 - 08.2025
- Coordinated patient registration, scheduling, and daily office operations to ensure smooth workflow.
- Handled financial close-outs and. maintained accurate records.
- Provided high-quality patient service with professionalism and empathy, enhancing patient experience.
Server
Black Mountain Bistro And Catering
Black Mountain, North Carolina
06.2018 - 12.2023
- Provided excellent customer service in fast-paced environments.
- Led shifts to ensure smooth restaurant operations and team performance.
- Developed effective team communication and leadership skills to enhance collaboration.
- Coordinated catering services and event support to meet client needs.
Education
High School Diploma -
T.C. Roberson High School
Arden, NC01-2021
Skills
- Patient scheduling
- Cerner Millennium and PowerChart
- Microsoft Office 365 and Google Workspace
- Problem Solving and Critical Thinking
- Leadership and Team Collaboration
- Communication and Interpersonal Skills
Affiliations
- P.E.P. Peer Tutor - Provided assistance in the classroom as a mentor and a friend. Promoted inclusion in the classroom and underwent training in speech therapy and safety measures for students.
- Special Olympics - Athlete coordinator in the Winter Special Olympics in snowboarding.
- University Participant (UP) Program - Promoted inclusion of students with intellectual disabilities at Western Carolina University. Assisted in planning and coordinating fundraising events and assisted in UP student activities on the weekends.
References
- Amy Lyda - Owner - Black Mountain Bistro and Catering (828)-230-8289
- Stephanie Todd - Owner - Greenville Highway Properties (828)-280-7253
- Dr. Amy Rottmann - ClassLink - (910)-612-6969
Timeline
Medical Office Coordinator
Asheville Cardiology Associates
08.2025 - Current
Medical Office Specialist
Asheville Cardiology Associates
02.2024 - 08.2025
Server
Black Mountain Bistro And Catering
06.2018 - 12.2023
High School Diploma -
T.C. Roberson High School