Mitzie Chandler

Outgoing referrals

Schedule Annual Wellness Visits

Quality Measures

Misattribution spreadsheet

Help front desk

• BradentonProcessed charge entries accurately and efficiently using electronic health record systems.
• Reviewed patient accounts to ensure completeness and compliance with billing regulations.
• Collaborated with healthcare teams to resolve discrepancies in patient billing information.
• Maintained detailed documentation of charge entry procedures for internal audits.
• Verified insurance eligibility and information to update database.
• Maintained strict adherence to HIPAA regulations, protecting patient privacy and ensuring the confidentiality of sensitive information .

• Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
• Coordinated communication between medical staff and patients to enhance service delivery.
• Implemented electronic health record systems to streamline patient data management.
• Trained new reception staff on office protocols and customer service best practices.
• Conducted regular inventory checks of office supplies, maintaining optimal stock levels.
• Resolved patient inquiries and concerns promptly, enhancing overall satisfaction rates.
• Developed workflow improvements that increased efficiency in daily front desk processes.
• Monitored appointment schedules, minimizing wait times through effective time management strategies.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Collected room deposits, fees, and payments.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Analyzed coding data to ensure compliance with industry standards.
• Collaborated with healthcare teams to streamline coding processes.
• Reviewed and corrected coding errors to enhance accuracy.
• Utilized advanced coding software to increase efficiency in claim submissions.
• Input data into computer programs and filing systems.
• Generated reports to identify coding trends and discrepancies.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Verified signatures and checked medical charts for accuracy and completion.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
• Monitored coding changes and updates for regulatory compliance adjustments.
• Coordinated with billing departments to resolve discrepancies in codes.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.