Lizabeth Chavez
Spring,TX
Summary
Offering several years of experience In coordinated Medical Office Assistant offers appointment scheduling, office operations, and records maintenance expertise paired with outstanding communication and time management abilities. Personable and organized professional with many years of comprehensive experience rendering support and administrative assistance to administrative departments in healthcare settings.
Dependable Medical Office Assistant with extensive track record providing organization and structure in medical office environments. Strong knowledge of medical terminology and patient chart management. Flexible multitasker commended for producing positive outcomes and delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Medical Office Coordinator
Arthritis knee pain centers
Spring, Texas
03.2021 - Current
- Greeted and checked-in patients upon arrival to the office.
- Organized patient records, including filing and updating medical histories.
- Answered incoming calls from patients and provided basic information about services offered by the office.
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
- Provided administrative support to physicians, nurses and other health care personnel as needed.
- Maintained a clean reception area for visitors, including stocking magazines and brochures about available services.
- Prepared letters for mailing related to patient accounts or other relevant topics as requested by doctors or managers in the office.
- Performed clerical duties such as photocopying documents, faxing records and sorting mail.
- Handled new patient intake, signed-in returning patients and advised physicians of patients present in office awaiting examination.
- Coordinated patient appointment times with staff hours to schedule appointments and tests appropriately, maintaining hard copy documentation and diagnostic filings.
- Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume practice.
- Coordinated communications between patients, physicians and hospital personnel.
Office Coordinator
Memorial Hermann Hospital
The Woodlands, Texas
05.2013 - 10.2019
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Assisted with special projects as requested from time-to-time by management team.
- Supported other teams with various administrative tasks when required.
Education
Certified Phlebotomist - Phlebotomy
Oquirrh Mountain Phlebotomy School LLC
Houston, TX11-2024
GED -
Lone Star College System
Spring, TX06-2007
Skills
- Patient Scheduling
- Medical Transcription
- Office Management
- Healthcare administration
- Appointment Setting
- HIPAA Compliance
- Communication
- Knowledge of HIPAA regulations
- Transcription of medical notes
- Customer Service
Timeline
Medical Office Coordinator
Arthritis knee pain centers
03.2021 - Current
Office Coordinator
Memorial Hermann Hospital
05.2013 - 10.2019
Certified Phlebotomist - Phlebotomy
Oquirrh Mountain Phlebotomy School LLC
GED -
Lone Star College System