Karson Wrona
Stillwater,OK
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
4
4
years of professional experience
Work History
Host
Hatch
01.2024 - Current
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Answered phone calls to take orders, give information and document reservations.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took initial drink orders and relayed information to wait or bar staff.
Lifeguard
Sky Ranch Christian Camps
05.2023 - 07.2023
- Ensured the proper securing of boats and water activities before allowing children to participate.
- Provided diligent supervision of children during water activities and while using equipment, prioritizing safety by actively monitoring for any potential risks or hazards.
Sales Associate
Ella Bleu
07.2022 - 04.2023
- Customer Service
- Oversaw the maintenance and operation of the cash register.
- Managed the addition of new inventory and undertook the preparation of products.
- Ensured the store was adequately prepared for the subsequent day and securely locked before closing.
Shift Leader
Jamba Juice
04.2020 - 05.2022
- Was tasked with ensuring the attendance of employees on that particular day.
- Addressing inquiries from new employees and actively engaged in the training of new personnel.
- Accountable for maintaining cleanliness standards in the facility, which included tasks such as waste disposal and cleaning sinks/counters.
- Opening or closing the restaurant as per the assigned schedule.
Education
Bachelor of Arts - Hospitality Administration And Management
Oklahoma State University
Stillwater, OK05.2027
Skills
- Reservation Management
- Customer-Oriented
- Upselling
- Guest Engagement
Timeline
Host
Hatch
01.2024 - Current
Lifeguard
Sky Ranch Christian Camps
05.2023 - 07.2023
Sales Associate
Ella Bleu
07.2022 - 04.2023
Shift Leader
Jamba Juice
04.2020 - 05.2022
Bachelor of Arts - Hospitality Administration And Management
Oklahoma State University
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