Karsyn York
Wagoner
Summary
Dedicated associate with proven experience in customer service and guest relations. Consistently exceeds expectations by providing exceptional support and addressing inquiries effectively. Committed to creating a welcoming environment for all visitors.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Choctaw Casino & Resort
05.2025 - 09.2025
- Developed positive relationships with regulars by remembering their preferences for drinks or food items.
- Performed my duties as a server in a quick and efficient manor.
- Maintained a friendly demeanor in a chaotic atmosphere to fulfill guest requests such as knowledge of the location of things and also events the casino was holding.
Front End Sales Associate
Lowe's Home Improvement
06.2024 - 05.2025
- Greeted customers with a friendly and professional demeanor.
- Provided customer service to clients in a fast-paced retail environment.
- Worked as a cashier occasionally, but mostly in customer service and returns.
Dietary Associate
Broadway Manor Nursing Home
06.2022 - 08.2022
- Efficiently washed dishes and cleaned the kitchen and dining hall.
- Prepped food and beverages for the residents.
- Served food and beverages to the residents while also building friendly relationships with them.
Education
Bachelor in Health Science - Psychology
Northeastern State University
Tahlequah, OKAssociate in Health Science - Psychology
Murray State College
Tishomingo, OK05.2024
Skills
- Customer service
- Speed and efficiency
- Patience and empathy
- Strong communication skills
- Team player attitude
- Efficient multitasking
- Exceptional customer service
- Cleanliness and sanitation
- Reliability and punctuality
- Positive demeanor
- Memory retention
- Stress tolerance
- Professional appearance
- Reading body language
ADDITIONAL INFORMATION
I have played softball for most of my life until I graduated from Murray State in 2024, so I know what it means to work with a team. On top of that I am great with people and very friendly because of my extroverted personality as well as my experience working in customer service and at a casino. I am currently still attending Northeastern State online and will graduate with my Bachelor's degree in May of 2026. I will then work towards getting my Master's degree. I am hoping to get my name out there and my foot in the door with a job related to my field of study soon.
Timeline
Cocktail Server
Choctaw Casino & Resort
05.2025 - 09.2025
Front End Sales Associate
Lowe's Home Improvement
06.2024 - 05.2025
Dietary Associate
Broadway Manor Nursing Home
06.2022 - 08.2022
Bachelor in Health Science - Psychology
Northeastern State University
Associate in Health Science - Psychology
Murray State College