Karter Koenig
Huntsville,MO
Summary
Proactive and results-oriented professional with experience at Bomgaars and Fuemmeler Tax & Accounting, adept in Excel Software. Excelled in customer engagement, receiving commendations for complaint resolution and teamwork. Demonstrated analytical thinking and multitasking abilities, significantly enhancing customer service and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
Bomgaars
06.2024 - 08.2024
- Described product and service details to customers to provide information on benefits and advantages.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Participated in staff meetings and training sessions to continuously improve retail skills and knowledge.
- Maintained a clean and organized work station, ensuring a positive retail environment for customers.
Internship Student
Fuemmeler Tax & Accounting
05.2023 - 07.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Education
BBA - Accounting
William Woods University
Fulton, MO04-2025
Skills
- Complaint Handling
- Team Collaboration
- Customer Engagement
- Relationship Building
- Customer Service
- Multitasking Abilities
- Microsoft Office
- Analytical Thinking
Accomplishments
- Developed exemplary research skills which helped alleviate customer issues quickly and effectively, saving relationships.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Forklift Certification
- Missouri Driver's License
Timeline
Customer Service
Bomgaars
06.2024 - 08.2024
Internship Student
Fuemmeler Tax & Accounting
05.2023 - 07.2023
BBA - Accounting
William Woods University
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