Karter Peters
Fontana,CA
Summary
Dynamic and dependable professional with a strong background in customer service at Big Al's Restaurant. Skilled in order accuracy and conflict resolution, I consistently enhanced guest experiences while ensuring safety and satisfaction. My positive attitude and critical thinking abilities foster effective team communication and elevate service standards.
Overview
1
1
year of professional experience
Work History
Hustle Squad
Big Al's Restaurant
Ontario, California
07.2026 - Current
- Supported servers by promptly addressing guest requests and maintaining table upkeep.
- Delivered plated dishes from kitchen to guests with speed and accuracy.
- Served meals and drinks to tables with accurate timing.
- Monitored arcade areas and maintained safety standards across the floor.
- Set performance and customer service expectations for personnel.
- Worked with kitchen staff on order updates and special requests.
- Handled transactions for game card purchases at the front counter to ensure accurate billing. and supported cash handling at front counter.
- Resolved customer complaints to enhance overall experience at the arcade.
Soccer Referee
Legends FC
Norco
03.2026 - 05.2026
- Communicated clear verbal explanations to coaches and captains after contentious calls, calming heated interactions promptly.
- Communicated clear verbal explanations to coaches and captains after contentious calls, diffusing tensions and maintaining game flow.
- Conducted pre-match field inspections and equipment checks to identify and mitigate hazards, ensuring player safety throughout the match.
Snack Bar Cashier
Rancho Cucamonga Ace Softball
Rancho Cucamonga
01.2026 - 05.2026
- Operated cash register at Rancho Cucamonga Ace Softball snack bar during games.
- Prepared snacks and drinks for players, families, and spectators.
- Restocked beverage and snack displays during peak hours to ensure availability and support customer demand.
- Monitored inventory usage and reported low-stock items to the manager, facilitating timely reorder decisions.
- Created a friendly atmosphere by greeting guests and making them feel welcome, and answered questions about menu items and prices.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga05-2026
Skills
- Order accuracy
- Food preparation
- Inventory management
- Customer service
- Guest engagement
- Guest relations
- Proactive support
- Conflict resolution
- Team communication
- Reliable team player
- Positive demeanor
- Quick decision-making
- Customer relations
Timeline
Hustle Squad
Big Al's Restaurant
07.2026 - Current
Soccer Referee
Legends FC
03.2026 - 05.2026
Snack Bar Cashier
Rancho Cucamonga Ace Softball
01.2026 - 05.2026
High School Diploma -
Rancho Cucamonga High School