Pursued extensive customer service experience within challenging organization to support growth and career advancement opportunities.
Work History
Wheelchair Coordinator
1 Year 7 Months
Menzies Aviation | 03.2025 - Current
Scanning boarding pass of passengers who need wheelchair and assist them with wheelchair and coordinate with our wheelchair dispatcher as per dispatcher instructions.
Dispatcher
1 Month
PrimeFlight | 04.2024 - 05.2024
Line Control
1 Year
Walmart Delta Shore | 01.2022 - 01.2023
Responsibilities:
Floor Assistance
Cashier
Customer Service
Bakery
Food Service Worker (Host)
Uc Davis Health (TES) | 01.2021undefined
Clock in report to supervisor, retrieve vocera and log on. Retrieve floor stock cart from the store room and deliver assigned floor stock to the floor’s
Pick up any dirty trays and pony carts and bring to dish room
Report to tray line and assist as needed. Help senders with missing items.
Check carts for missing items before leaving the kitchen.
Deliver early trays.
Start delivering trays in patients’ room by asking name / date of birth or medical record by sanitizing hands going in and out of patient’s room.
Pick up dirty trays when all meal has been passed, remove all tickets and discard in shredded bin.
All trays need to be picked from patients’ room or utility rooms.
Deliver snacks
Also deliver late trays
Responsibilities:
Assembly Line Technician
2 Years
Volt Management Corporation | 01.2018 - 01.2020
Work with Apple devices to dis-assemble iOS devices(iPhone)
Cleaning internal iOS devices
Troubleshoot problem component based pre-existing error codes
Once error is identified and confirmed, devices are sent for repair
Assemble iOS devices upon completion of repair
Confirm operation of iOS device passes corporate conformance
Responsibilities:
Food & Beverage Manager
11 Years
MH Morries Hedstorm Fiji | 01.2003 - 01.2014
Controlling and directing the food preparation process and any other relative activities
Plan order of equipment or ingredients according to identified shortages.
Rallying my team during heavy shift, resolving conflicts and getting the job done
Monitoring and controlling wastage, portion control on day – to day basis.
Responsible for setting up buffets and organizing theme food festivals
Attend to complaints concerning food and service
Keeping system and database up to date-contacts, files, reports
Managing all office administration
Purchase accurate inventory of all supplies
Assist with the compilation of new menu and beverage lists
Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times
Organizing Caterings and event menus
Supervise events as required
Hiring and training staffs
Responsibilities:
Supervisor
3 Years
Pizza King Fiji | 01.2000 - 01.2003
Working as a supervisor was exciting and rewarding role. I was responsible for the whole of the Food & Beverage Department. I had to ensure that staff was happy and carry out their roles correctly, as well as ensuring that the customer were happy. I would oversee menu choices and ensure that things were financially worthwhile.
Greet and escort customers to their table
Updated and improved the existing menu.
Helped in redesigning and renovating the restaurant with fresh, new vision
Prepared and served food in appropriate portions.
Took customer order, maintained cash drawer
Respond to any customer complaint
Managing employees, as well as overseeing inventory, including food and beverages supplies and other restaurant equipment.
Checked and monitored the freshness of all foods.
Responsibility
Cook
3 Years
McDonald’s Canada | 01.1996 - 01.1999
Ensure safety standard are maintained in the kitchen
Operate griddles, deep fryers, grill and large -volume equipment for cooking - Read any slip-on food order
Measure the right amount of ingredients required for food preparation
Cook and prepare all foods.
Prepare and cook all food in accordance to recipes
Wrap and unwrap all fresh food for proper storage
Package food properly to ensure they do not get cold before delivery
Respond to any complaint.
Maintain kitchen in clean and sanitary conditions.
Monitor food quality.
Restock, and clean workstation
Responsibilities:
Cashier/Cook
2 Years
Beaver Food Ltd Canada | 01.1996 - 01.1998
Setting up workstation with all needed ingredients and cooking equipment
Preparing ingredient to use in cooking
Cooking food in grillers
Ensure great presentation by dressing dishes before they are served
Keep a sanitized and orderly environment in the kitchen
Ensure all food and other items are stored properly
Check quality of ingredients
Monitor stock and place orders when there are shortages
Maintained clean employee and customer areas.
Sanitized equipment including steaming and brewing equipment, counters, glasses and dishes, and all fountain equipment.
Took customer order, maintained cash drawer, prepared sandwiches, dessert and other food items.
Tasked with overseeing food quality.
Prepare tables for meals, including set up dining areas to prepare for next shift
West Palm Beach International Airport / Wheelchair Assistant at Rivaldo HunterWest Palm Beach International Airport / Wheelchair Assistant at Rivaldo Hunter